Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,631 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“Pets Best is always quick to process claims and the explanation of benefits is clear.”

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Posted 2 months ago

“Our claims have always been promptly addressed, explained in detail and paid very quickly. We highly recommend Pets Best for your furry member of the family!”

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Posted 2 months ago

“The claim submission is easy and they reimburse within a timely manner!”

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Posted 2 months ago

“It takes forever to get a refund, and they ask you to set a default payment method in order to receive it. We set it up, and they still sent the refund to my bank account instead of the default payment method. Very disappointed. I do not recommend this pet insurance.”

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Posted 2 months ago

“I submitted a claim, it was handled quickly with a full explanation of how it applied to my account. I was very satisfied with the process.”

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Posted 2 months ago

“Reasonably priced, easy to work with and fast!”

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Posted 2 months ago

“Very simple to use....”

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Posted 2 months ago

“They have been very responsive and helpful with reimbursement when things come up. I think the only thing that gets difficult is the prices increase significantly over time. I appreciate the support when things go wrong though the prices are frustrating when it increases this year by $30 dollars a month. I get that increases happen it was the month of a jump in a single year.”

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Posted 2 months ago

“We recently had an unfortunate event where our pet ate some toxic gum, and of course the resulting treatements and visits to the vet. It was a smooth process for us to submit the required cost information to Pets Best, to get the appropriate reimbursement for our claim. They were great and very timely in their responses. We are very greatful to have this pet insurance, and to be working with Pets Best. Dave G in Fair Oaks, CA.”

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Posted 2 months ago

“My claim was processed within 24hrs. I am waiting for my check which should arrive in about a week.”

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Posted 2 months ago

“Answred phone promptly, answered questions adequately. Happy witih their service”

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Posted 2 months ago

“Pet’s Best insurance has delivered for my two Cavaliers. I have one very healthy and one unhealthy and they are consistent with payment. Reimbursement time varies1-3 weeks. I am a satisfied customer.”

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Posted 2 months ago

“Most of the items that were listed on my claim submission were not covered by the insurance. Though I was a bit disappointed, the explanation that accompanied the decision was concise, correct, and, of course, fair. Sometimes a disappointing response is the correct one and once you see it, you just accept it. Such was this one and because it was correct, I accepted it without question. Fair is fair.”

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Posted 2 months ago

“Pets Best Pet Health Insurance is superb. I decided to use them when I got my new pup. They have been responsive and up-front with explanations/payments, and have an easy-to-use claim process.”

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Posted 2 months ago

“Thank you for the quick processing of Blue’s claims.”

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Posted 2 months ago

“They handle claims quickly and very fairly”

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Posted 2 months ago

“Pets Best Insurance is great! The claims are handled quickly and efficiently. We are very pleased with the coverage that they offer for our pet.”

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Posted 2 months ago

“Great, timely responses to claims. Would give 5/5 stars if prescription food were at least partially covered by the insurance.”

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Posted 2 months ago

“Extremely easy to file claims, which Pets Best processes in record time.”

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Posted 2 months ago

“Easy to submit claim and my claims was paid quickly! Nice people and great dog insurance!”

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Posted 2 months ago

Pets Best Insurance is rated 4.3 based on 33,631 reviews