Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,631 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“Don't waste your money, put it in a savings account for your pet. I've spent a fortune in premiums, and when my dog got sick, I got nothing in return. My premiums go up every year as my dog ages and the return on investment gets less.”

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Posted 2 months ago

“Very happy with Pets Best. We had switched from a different pet insurance company as their costs became too high. Not only is Pets Best more reasonable, they have several different plans to choose the level of coverage you need. Filing claims is super easy, and they're paid promptly. We're very glad we switched.”

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Posted 2 months ago

“I’m very pleased with Pets Best Pet insurance. My dog has recently had multiple visits to the vet and they paid for the visits quickly and without question. Quickly is like within days! Very, very pleased with this insurance company.”

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Posted 2 months ago

“Fast claims process.”

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Posted 2 months ago

“My claims a two puppies were handled expeditiously and they paid out in a timely fashion.”

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Posted 2 months ago

“Pets Best insurance company is top Rated. They are fast in processing claims and have excellent customer service.”

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Posted 2 months ago

“Excellent pet insurance!!! I highly recommend.”

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Posted 2 months ago

“My dog is a brand new client. She had her annual physical four days after her wellness coverage began. I filed the claim a few days later and had the appropriate refund in my bank account in a matter of two or three days. It's also pretty easy to get someone on the phone if necessary.”

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Posted 2 months ago

“I’m getting ready to cancel. I’m paying 100 and some dollars a month and every six months I get about $50-$70 back. I’m going to self insure hand interest on my money. Very disappointed.”

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Posted 2 months ago

“I’ve had a great experience with Pets Best Insurance company. They are incredibly easy to work with, and everything can be done online, which makes the whole process simple and stress‑free. Submitting claims, checking updates, and managing my account takes just a few minutes. I really appreciate how smooth and convenient they make things — it gives me peace of mind knowing my pet is protected without any hassle.”

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Posted 2 months ago

“Amazing communication, prices are great and I feel like they did amazing gathering my information for a claim and giving me fair compensation! So thankful to have found this insurance company and have been recommending them to everyone”

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Posted 2 months ago

“My claim was processed within a week and I received the payment a few days after it was processed!”

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Posted 2 months ago

“Poor coverage”

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Posted 2 months ago

“Solid insurance with fairly quick turn around on claims”

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Posted 2 months ago

“quick response very happy”

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Posted 2 months ago

“They increase my premiums by 78% . Saying that it is the cost of doing business in California. Very disappointed that they would increase premiums by so much money.”

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Posted 2 months ago

“I’ve been with Pets Best for 5 yrs now and I can’t say enough about their service and quick turn around for reimbursement for my vet fees. I just added another dog last year to my plan. Although none of us want to have serious vet visits, when you do it’s so nice to have piece of mind when it comes to the care of your pet. Thank you Pets Best!”

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Posted 2 months ago

“Horrible communication, incorrect claim processing, and extremely long processing times.”

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Posted 2 months ago

“Tried to get a claim paid and it took numerous calls over 3 1/2 months to get paid. In the end they paid $1,298. For a $4,600 bill. Said dental wasn’t covered if no cleaning was done within a year of the surgery.”

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Posted 2 months ago

“Quick to process claims!”

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Posted 2 months ago

Pets Best Insurance is rated 4.3 based on 33,631 reviews