Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,781 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We could not be happier with Pets Best Insurance. We haven't any problems when we have submitted bills. Everything is explained when the bill is payed. Thank you Pest Best!”

Helpful Report

Posted 2 months ago

“The proces is super easy and they are very fast ata getting the money back to you. I highly recommend, there customer service iss very helpful in explaining all your pets benefits.”

Helpful Report

Posted 2 months ago

“I couldn’t be happier with Pets Best Insurance! The claims process is incredibly simple—just upload your receipt and invoice and you’re done. They review and pay out quickly, with no hassle or back-and-forth. I’ve only ever had to submit once, and everything was processed smoothly with one payment. Having peace of mind that my pet is covered and knowing how easy it is to file a claim makes this insurance well worth it. Highly recommend!”

Helpful Report

Posted 2 months ago

“Pets Best insurance offered good coverage for my senior dogs.”

Helpful Report

Posted 2 months ago

“Pets best is a wonderful insurance company! They processed the claim for my poor Shih Tzu named snuggles quickly, and reimbursement was exactly as the policy stated. They didn’t play any games, deducting this and deducting that just exactly what was stated in the policy that I paid for! Thank you very much pets best. My snuggles has healed perfectly and is back to herself again, thank you.🥰…Patty Hahn”

Helpful Report

Posted 2 months ago

“Pets Best processed our claim for Gracie fairly and promptly. They ARE the best! Mike Harmelin”

Helpful Report

Posted 2 months ago

“We signed up with them hesitant about whether it was worth it or not. We heard horror stories about pet insurance companies not paying once the deductible has been met. We just had an expensive surgery done on our dog and they paid everythng they promised in the contract. We also thought after the first year that the rates would go through the roof, but they were very reasonable. Hopefully that continues as the dog gets older. Also, their EOB is very clear and understandable. It shows how much of our deductible has been met, how much they pay, and what our responsibility is after the deductible is met. Overall we are very happy with Pets Best.”

Helpful Report

Posted 2 months ago

“I have never had issues with insurance claims with Pets Best. They resolve claims very quickly.”

Helpful Report

Posted 2 months ago

“I did my research before adopting 2 felines initially. They were the best for us then and still are. Very receptive to questions and getting correct answers. They will be our pet insurance without a doubt on a continuing basis for the future.”

Helpful Report

Posted 2 months ago

“Outstanding and never have to wait for payment. Thank you you are the best.”

Helpful Report

Posted 2 months ago

“My experience with Pets Best has been wonderful from start to finish. After some expensive health issues, we looked for insurance for our elderly cat and I really thought we wouldn't be able to find anything. I'm so glad we found Pets Best. Kitty's pre-existing condition was not covered for a year, but everything else was. After the year wait, even her very expensive pre-existing condition was covered. Claims were paid promptly, and we were notified any time there was a slight delay. It was a gift to be able to get her the treatment she needed without having to worry about the cost. Everyone I spoke to was helpful and kind and, after she died, they even sent a card which was a lovely touch. Very highly recommended.”

Helpful Report

Posted 2 months ago

“I pay more than the policies max. Terrible, increases every year.”

Helpful Report

Posted 2 months ago

“Very simple to file a claim and the response is super quick!”

Helpful Report

Posted 2 months ago

“The app makes filing a claim incredibly easy, and the payout is quick and secure. I love this system!”

Helpful Report

Posted 2 months ago

“I am new to Pets Best & was pleased with how quickly I was reimbursed for my kitten's vet visit.”

Helpful Report

Posted 2 months ago

“We could not be any happier with LetsBest as our insurance provider for our dog. The web site is excellent, the claim processing feature is easy to use with fast and clear responses, and the coverage provided is top notch. We strongly recommend LetsBest for your let insurance needs. They clearly are an industry leader!”

Helpful Report

Posted 2 months ago

“I have used Pets Best for over 15 years for 10 animals. I have been satisfied with the processing speeds, customer service and coverage. Have recommended them to many. Definitely worth the investment for those who go above and beyond for their pets!”

Helpful Report

Posted 2 months ago

“So thankful for pets best. Great and dependable insurance.”

Helpful Report

Posted 2 months ago

“I have had Pet's Best for about 9 years with 3 different dogs. For the most part it has been ok however the extreme escalation of premium last year and even worse this year has made me start to look for something more affordable. I don't mind a slight increase every year but this last increase is well over $100 per month. For this premium price (pushing $300 per month) I will probably just put that money aside for myself or find a more affordable insurance.”

Helpful Report

Posted 2 months ago

“Quick reimbursement.”

Helpful Report

Posted 2 months ago

Pets Best Insurance is rated 4.3 based on 29,781 reviews