Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,782 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Care is good but pricing rediculous as dog ages. There should be a cap on pricing or if u have and don't use limit.”

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Posted 3 months ago

“Pets Best eliminates the stress of paying for illness/accidents when I'm already worried about my dogs' health! I have never had an issue with a claim (thank you!) and recommend this plan to anyone who asks, vets and vet techs! Thank you for helping me take the best care of my dog.”

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Posted 3 months ago

“Easy to submit claim. Short claim review. Fast direct deposit of reimbursement.”

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Posted 3 months ago

“It seems very little is covered by my insurance plan and I will be cancelling soon.”

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Posted 3 months ago

“Great pet insurance!!”

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Posted 3 months ago

“Great company and they help considerably with my Maggie’s meds otherwise it would be hard for me as a fixed income senior to afford.”

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Posted 3 months ago

“I love pets best! I love how they cover my senior dog and typically I never have any problems with reimbursement”

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Posted 3 months ago

“Always an easy process and great customer service!”

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Posted 3 months ago

“I was surprised at how easy the claims process was. Thank you for making this a great experience.”

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Posted 3 months ago

“Pets Best if a great insurance to have for your pet. It's easy to submit bills and payment has always been quick. I would highly recommend them to anyone looking for pet insurance!”

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Posted 3 months ago

“Not entirely sure what the point of having this is when I barely get any money back. I submitted a $600 bill - $250 taken out for deductable. Another $50 doesn't cover food or presciptions and then I got $160 back from the remaining $300.... which what covers two months of insurance now that you guys jacked up your prices. Give me a break.”

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Posted 3 months ago

“Just wish the app worked to submit our claims like it had in the past”

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Posted 3 months ago

“Easy to place claim. Clear what is covered. The amount covered seems a low to me however.”

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Posted 3 months ago

“I’m extremely impressed with Pets Best! It was SO easy to submit a claim. I got a reply within a few days saying my claim was accepted and to keep an eye out for my reimbursement check. No pushback or drawn out waiting periods for reimbursement which is what I dealt with my previous pet insurance. I’m so happy I switched to Pets Best.”

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Posted 3 months ago

“Pricey but pretty good. User friendly website for claims. Very delayed on claims processing, takes about 2 months.”

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Posted 3 months ago

“I am new to using the Pets Best insurance, but my experience so far as been very good. They are very quick to process any claims and the desciption of the coverages is very easily understood.”

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Posted 3 months ago

“I picked 3 stars because I feel the Pets Best insurance is rated Good in my opinion. I have wellness which I feel that if you say you cover immunizations then you should all vaccines not pick and choose which ones. In my recent claim they covered $0 for Lyme vaccine why not really sure. So out of over $250 vet bill I received approx $90. Not sure another insurance plan would be though”

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Posted 3 months ago

“I have been a customer for last couple years, Pets Best has been there for my adolescent cat every step of the way. I am very satisfied with their service, recommend to any new pet owner.”

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Posted 3 months ago

“Very satisfied with the reimbersments from having this insurance. It sure has helped me a lot when my gog was diagnosed with Kidney disease just before his 5th birthday.”

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Posted 3 months ago

“After paying 3 years for pet insurance for my precious Pomeranian, Fox, I met my deductible for the first time due to a sudden eye issue (ulcer and infection). Up until this point, Fox had been pretty healthy. I was nervous I would have to fight with PetsBest to begin covering his costs after meeting this deductible because insurance companies typically do not have good track records. I was so wrong! PetsBest has been there for me and my sweet Fox! They have been sending me reimbursement checks and I am so pleased that I have stuck with them all these years. Thank you PetsBest for doing what all insurance companies are supposed to do! You have given us peace of mind.”

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Posted 3 months ago

Pets Best Insurance is rated 4.3 based on 29,782 reviews