Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,782 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recommend pet insurance to everyone who has beloved pets. It was a huge relief—allowed us to give our fur baby the treatment he deserves. I’m very grateful for the service provided by Pets Best for bringing us comfort and peace of mind when we needed it most.”

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Posted 3 months ago

“I am paying for my dog insurance since 2021. This is the first time I need insurance and I filled out 2 claims for my dog last week but one of them paid for only %30 and the other one still in proces after 10 days.”

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Posted 3 months ago

“Excellent pet insurance coverage. Easy claim process with detailed explanation of benefits. Highly recommended.”

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Posted 3 months ago

“Great insurance for my pet, very helpful when I needed to call for questions I had. Very pleased with their service.”

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Posted 3 months ago

“Pets Best is the best insurance for our furry friends. They have great coverage, they pay on time. I HAVE TWO SIBERIAN HUSKIES AND THEY NEVER NICKEL AND DIME YOU.”

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Posted 3 months ago

“Pets Best has been a big help for my husky Boris, who has had a number of mysterious health issues this year. Thank you Pets Best for being on our side!”

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Posted 3 months ago

“We've had nothing but good experiences with Pets Best, and the claims turnaround, start to finish, is quick and easy.”

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Posted 3 months ago

“Pets Best has covered my Vet’s visits and treatments after I covered my co-pays. Over all it’s been a good experience. Thanks!”

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Posted 3 months ago

“Claims are handled easily and quickly. Rates are reasonable.”

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Posted 3 months ago

“The claim process is quick and easy!”

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Posted 3 months ago

“You’ve always been fair with your payments.”

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Posted 3 months ago

“Love this insurance. Gives me peace of mind and claims are easy to submit. Response time is quick.”

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Posted 3 months ago

“Claims take forever to process and are very untimely. Coverage is minimal at best for outrageous pricing.”

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Posted 3 months ago

“Easy to process claims….quick payment”

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Posted 3 months ago

“Very happy. Fast response.”

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Posted 3 months ago

“I have submitted several claims for illness and wellness visits. The review the first time was very quick, only a couple days. The other took a bit longer but I received an email apologizing for the delay. I love the communication and the quick payment for claims and the clear explanation of benefits. Thanks for your support Pets Best.”

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Posted 3 months ago

“The bill for our dog dental work was close to $1100. I submitted multiple times the required documents , as well as the vet. Remboursement $80. We expected a minimum of $200 after the deductible. Extremely disappointed.”

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Posted 3 months ago

“Pets Best has been great policy for my pet. The rates are good and pay outs are great! I wouldn't own a pet without it!”

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Posted 3 months ago

“Pets Best has made my Bella’s health affordable and very easy process of submitting claims and getting reimbursed in a timely manner. Pets Best helped save my babies life♥️♥️♥️”

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Posted 3 months ago

“Horrible company with lying employees. They make it so difficult and lie about not receiving documents in hopes you just forget about the claim altogether. They are the slowest at processing claims and takes months to get paid. Customer service are beyond rude. Trash of a company.”

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Posted 3 months ago

Pets Best Insurance is rated 4.3 based on 29,782 reviews