Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,641 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“This was such a disappointing experience. We were thrilled, thinking we had super quality coverage for our newly adopted 3 year old cat. One year later, we took him to the vet, and it turned out NOTHING was covered. We have canceled our policy. It was a waste of one year, and nearly $700. Their insurance is a scam.”

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Posted 3 months ago

“Really not worth the money”

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Posted 3 months ago

“Quick and easy! I submitted a claim and the next day it was processed and I had the reimbursement in my bank account in a couple of days.”

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Posted 3 months ago

“Best pet insurance ever, my cat was hospitalized for couple days and code around $5,500 and we get reimbursement without any difficulty. Simply upload invoice and they took care of everything for us. Which saved both my cat and wallet. If I got another chance, I will suggest everyone get insured.”

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Posted 3 months ago

“Have had this insurance for my last 4 dogs, 30+ years. It gives me peace of mind knowing that if there is a major illness or accident that I don't have to worry about high veterinary costs. The premiums have increased substantially in the last year, but I wouldn't go without.”

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Posted 3 months ago

“Claim was processed very quickly and received my reimbursement quickly into my bank account as well.”

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Posted 3 months ago

“I had a I had a gastrointestinal problem with my 5-year-old Balinese cat. Needed X-rays and blood work. All in all the bill came to $845 after it was all said and done. Filing the claim for reimbursement took about 5 minutes at the most. A very painless process. My Balinese is back to normal and pets best paid the claim within a couple of days. I'm very satisfied with pets best.”

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Posted 3 months ago

“My dog has been insured for four years now and while Pets Best sometimes takes a long time to process claims, the process is straightforward and there are no hidden gotchas. I’ve been pleased so far.”

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Posted 3 months ago

“Switched from another company and i am very satisfied. Very short waiting period for coverage and got more coverage. Reimbursement very easy to do. ♥️Pets Best!”

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Posted 3 months ago

“Pets Best Pet Health Insurance gives me the peace of mind that all my pet's sick visits are 80% covered. At a cost of a little over a dollar a day, it is definitely good protection against vet bills that can be quite expensive for an injured pet. Filing a claim is easy using Pets Best's online website. They are quick to review the claims, and resond within a few days. Claim payments can be direct deposited, which is a huge convenience. I highly recommend Pets Best Pet Health Insurance for your pets health insurance!”

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Posted 3 months ago

“Fast efficient no follow up needed”

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Posted 3 months ago

“I recently submitted a few claims with Pets Best for my cat. The turnaround time was very quick….7 days. The payment from Pets Best was deposited into my checking account….so easy! I am very satisfied with the claims submission process and Pets Best’s handling of the claims process. Happy customer and cat here!”

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Posted 3 months ago

“Been with Pets Best for 6 years. Best decision I ever made.”

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Posted 3 months ago

“Submitting claim was so easy. I submitted the claim on July 3rd and office was close due to 4th of July. My first thought was “OMG it will take a while for the office to review and it may be on first come first served basis. To my surprise, it was all resolve by Friday July 10th. My two cents, if all the required documents are submitted there’s no delays! It’s so nice to deal with an insurer that processes paperwork in a timely manner. Once I receive deposit I’m able to pay the credit card and not worry that I have to pay interest and I’m also happy my furry baby was taken care of. Thank you Pets Best!!!”

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Posted 3 months ago

“My dog recently went to the emergency room and was hospitalized about 24 hours. I submitted the claim it was processed quickly with no surprises. This isn't the first time she's had to be hospitalized. Knowing I have Pets Best, helps relieve some of the stress”

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Posted 3 months ago

“Very easy to file claims on their app. Sometimes I’ll be reimbursed within 2-3 days.”

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Posted 3 months ago

“Easy experience and clear claim process.”

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Posted 3 months ago

“The process for submitting a claim was very easy and once it was submitted they kept me updated on the progress of my claim and everything was settled quickly. I highly recommend getting your pets insured because this would have been very expensive without insurance.”

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Posted 3 months ago

“We have had a five-figure veterinary year -- two foreign object surgeries, along with a continuing gall bladder problem resulting in removal surgery. Not once did Pets Best hesitate to cover the treatment per the contract, and they were able to settle the claims in a timely manner so that we never had to panic over a credit card balance. We have had pet insurance coverage with two other companies, but neither of them were as responsive and efficient as Pets Best. When we lost a pup last year, we received a hand-signed sympathy card. Every time we can, we highly recommend Pets Best to fellow pet owners and veterinarians.”

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Posted 3 months ago

“Easy to use and cost effective. My favorite part is the quick claim turn around with money directly to my bank.”

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Posted 3 months ago

Pets Best Insurance is rated 4.3 based on 33,641 reviews