Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,640 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“I have been with Pets best since I adopted my 11 year old greater Swiss Mountain dog. They have been with me every step of the way and in the future if I ever need pet insurance, I will come back to Pets best. In addition I have recommended it to many of my dog friends and Swissy enthusiasts.”

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Posted 3 months ago

“I have over the time frame had to jump thru hoops on claims . That’s the reason I didn’t add my other dog . I choice to go with a company that just pays the claim”

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Posted 3 months ago

“So glad we have such a caring company to share the expense of our fur baby.”

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Posted 3 months ago

“Good customer service. Fast reimbursement on claims”

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Posted 3 months ago

“Pets Best has been an incredible company to work with. The enrollment process was simple, the coverage options were easy to understand, and their customer service has always been friendly, knowledgeable, and responsive. Having pet insurance gives me peace of mind knowing I can focus on my pet’s health instead of worrying about unexpected veterinary costs. I truly appreciate how much Pets Best cares about pets and their owners. I highly recommend Pets Best to anyone looking for reliable, affordable pet insurance and excellent customer support!”

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Posted 3 months ago

“Love Pets Best as they have great customer service and they pay out quickly.”

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Posted 3 months ago

“Too expensive !!😵‍💫”

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Posted 3 months ago

“Easy to file claims. Claims paid quickly. Very happy with this insurance.”

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Posted 3 months ago

“I absolutely love that the agents and adjusters create an additional claim for wellness when I forget to! Thank you for looking out for our pets!”

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Posted 3 months ago

“Always fair”

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Posted 3 months ago

“I joined this insurance company because they are affiliated with care credit. I’m glad I did, the customer service is great. And filling a claim is simple, with a fast response time.”

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Posted 3 months ago

“Pets Best is a gift of a service that ALL pet owners should use. I'm very grateful to be a client and have the service. It's a wonderful product built for owners and their animal buddies that does the right thing when it matters.”

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Posted 3 months ago

“They doubled my insurance premium after 1 year!”

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Posted 3 months ago

“Overall very good service and support. My only concern has been the prohibilitely increasing monthly premiums. Mine started in 2022 at 65/month and are now 105/month.”

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Posted 3 months ago

“processed my claim quickly and had a helpful support team.”

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Posted 3 months ago

“I pay 50 a month for the past 6 years and never submitted a claim but did this time and got $35 back from almost $500 bill… might as well cancel!”

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Posted 3 months ago

“Despite having the complete care which should give me peace of mind instead rarely is worth it when I send in a claim”

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Posted 3 months ago

“Very efficient”

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Posted 3 months ago

“We have 2 cats and 1 dog and ALL of them are insured with PetsBest. They have provided us with the best coverage over the years and we are very satisfied not only with their level of service, but also with their professionalism and processing times for claims. Would highly recommend them to any pet owner and have definitely done so with friends and family.”

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Posted 3 months ago

“This was such a disappointing experience. We were thrilled, thinking we had super quality coverage for our newly adopted 3 year old cat. One year later, we took him to the vet, and it turned out NOTHING was covered. We have canceled our policy. It was a waste of one year, and nearly $700. Their insurance is a scam.”

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Posted 3 months ago

Pets Best Insurance is rated 4.3 based on 33,640 reviews