Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,648 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“Worst pet insurance company ever!”

Helpful Report

Posted 6 months ago

“Service and turnaround time is always awesome really come to expect it from Pets Best! Your coverage needs some work we are not satisfied at this point and are shopping around!”

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Posted 6 months ago

“I've been with you for over 3 months and have 4 claims in. All I get back is they need more information. If you had given me the correct information to start with it wouldn't be so frustrating. I'm wondering if this is a scam.”

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Posted 6 months ago

“For what it covers it's easy to submit a claim. But for the price I would hope it paid more of the costs. I had to max out our Care Card to pay for our dog. Doesn't seem right.”

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Posted 6 months ago

“Pets Best Insurance has been amazing and much better than other insurances I have dealt with.”

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Posted 6 months ago

“We unfortunately had an injury and went to urgent care. Knowing I had Pets Best gave me a little peace of mind when making diagnostic decisions. We had not made any claimed prior to this incident so we were not sure what to expect, but we were hopeful the visit would qualify for 90% coverage. I made decisions without much weight on the cost and crossed my fingers. After my dog was well cared for, we filed a claim. Pets Best was fast and did not disappoint! As hoped for, they approved our claim and took care of 90% of our bill! Payment was fast with direct deposit! So glad we purchased Pets Best for both of our dogs!!! I recommend them highly!”

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Posted 6 months ago

“Very easy to file claim. Payment sent directly to our care credit card.”

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Posted 6 months ago

“Awesome to work with. Thank you 😊”

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Posted 6 months ago

“I have had my 2 small furbabies insured with Pets Best health insurance for several years and have never had any issues with filing claims,getting reimbursed or their customer service! I highly recommend Pets Best!”

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Posted 6 months ago

“You’re a bunch of con artists. I hope there are legal ramifications that you’re hit with.”

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Posted 6 months ago

“We took our cat to the emergency vet twice over one weekend (one visit was a follow-up). Both claims were processed within a few days and the payments came through in less than a week. We were reimbursed around 80% of what we had spent at the vet. Overall, this has been the least stressful insurance experience we've had in a long time.”

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Posted 6 months ago

“The best insurance for my fur baby.”

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Posted 6 months ago

“Pets best is the best!! Easy to file a claim & fast to get an answer on the claim.”

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Posted 6 months ago

“Our 1.5yr old lab had apparently been eating socks and we had been finding them in the yard after the snow melted. Shortly after, she started having issues. Come to find out she had ingested a sock too large to pass either way. This required surgery. Thankfully we had pet insurance to soften the blow! Thanks!”

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Posted 6 months ago

“Great coverage; my 2.5 year old Staffy is incredibly klutzy, and has already made insurance worth it. EOBs are clear, and communication is good.”

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Posted 6 months ago

“The claims are reviewed very quickly”

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Posted 6 months ago

“Pets best has been amazing. They’ve enabled me to take the very best care of my dog, Lincoln. They review and pay claims super quickly and it’s always been a very smooth and easy process. I alway recommend them to my friends and family with pets”

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Posted 6 months ago

“Have been a customer for over 5 years and couldn't be happier with Pets Best!”

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Posted 6 months ago

“Easy to submit a claim”

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Posted 6 months ago

“Great insurance. Easy to submit claims and fast to receive answer.”

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Posted 6 months ago

Pets Best Insurance is rated 4.3 based on 33,648 reviews