Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,796 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair and responsive. No hassel claims process, fast and fair”

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Posted 6 months ago

“No comments.”

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Posted 6 months ago

“My dog became very sick Tuesday night and immediately went to a 24 hr emergency clinic that was open. The bill was high but of course we will do anything for out beloved pets. The insurance covered most of the bill and I was extremely satisfied. Thank you !!”

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Posted 6 months ago

“Pets Best is a GREAT company! The most reliable and trustworthy company of any type I have ever dealt with. Pets Best has paid every claim I have ever submitted promptly and fairly. They have truly been a godsend reimbursing me for costly medical bills especially as my two female kitties have gotten older and required more medical attention and care. I recommend Pets Best to every pet parent I meet.”

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Posted 6 months ago

“Very quick to process claims. No monkey business; what the say is covered is covered. Better than my human health insurance.”

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Posted 6 months ago

“Every year I have to do my annual checkups and every year I get an EOB stating they wont cover it because I already exhausted the coverage. I keep trying to space these appointments OVER a year apart and yet somehow they still wont cover it so idk... not the best insurance and I am not happy with their coverage or handling of my claims. I'm sure there are better out there and will be researching this and probably switching. Out of a $690 vet bill for updated shots and a checkup for 2 pets, they maybe covered about $200 even though I signed up for the 70% coverage tier.”

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Posted 6 months ago

“Me encuentro satisfecha con lo que he usado el seguro de mi mascota, es una muy buena opción tener el seguro.”

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Posted 6 months ago

“Fast reimbursement- thank you!! A+++++”

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Posted 6 months ago

“Excellent coverage. Great customer service and decent turn around time for claims. We love Pets Best”

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Posted 6 months ago

“Pets Best Insurance offers comprehensive coverage and a range of valuable benefits that make it a solid choice for pet owners looking to safeguard their furry companions. Their plans provide clear explanations of claims and benefits, ensuring policyholders understand what’s covered. While the claim process can take up to 30 days, the overall experience remains positive due to the quality of coverage and transparency. If you’re looking for reliable pet insurance with strong benefits, Pets Best is worth considering—just keep in mind the potential waiting period for claims to be processed.”

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Posted 6 months ago

“I’ve got such relief knowing and being part of such an amazing company!!! Highly recommend it to anyone who owns a dog or two or three etc. 😂”

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Posted 6 months ago

“Wonderful company, I have been with them for a little over 3 years now claims are paid swiftly and very easy to file, they have saved me quite a bit of money over the last few years, Highly recommend them to everyone”

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Posted 6 months ago

“when I first call pets best health insurance, the experience was good. All the information that I was given was the best however, once I started submitting claims, none of the claims were approved when I would call they would give me the round around saying please check the EOB, you will be able to find out why your claim was denied, paying my monthly plan premium for a couple of months for nothing. This insurance is worthless”

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Posted 6 months ago

“I've had Pet's Best for 3 years. My claims are processed efficiently and the payment is deposited quickly. Customer service is easy to work with should you have any questions! Highly recommend”

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Posted 6 months ago

“So far, they seem ok, comparable to others I have used. They seem to take longer to process invoices submitted for reimbursement.”

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Posted 6 months ago

“Quick response to claims”

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Posted 6 months ago

“PetsBest always is timeley and effective in their help insuring our pups!”

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Posted 6 months ago

“So far it has been a good experience. I have two of three claims that have been approved. The oldest has not yet. Not sure why. Waiting to see if more info is needed.”

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Posted 6 months ago

“This insurance company was prompt and accurate in their insurance payments. The last two years, I have felt that they find reasons to refuse the claim. I think I sent a claim 3 times online and one in the mail, and spoke to Customer Service 2 to 3 times. I was told it was under review and it looked good, and then the next thing I hear it was refused. If my dog wasn’t seven years old, I certainly would change insurance companies. I’m kind of stuck here since it’s always good to start your pet insurance when they’re puppies.”

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Posted 6 months ago

“I have submitted a few claims for my pooch and Pets Best has always reimbursed very well. They are affordable and customer service is great!”

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Posted 6 months ago

Pets Best Insurance is rated 4.3 based on 29,796 reviews