Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,796 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pets Best Insurance is absolutely amazing. We have a dog who has had bilateral MPL surgeries and most recently a CCL surgery. Pets best insurance has been a dream to work with and has saved us so much money. I will always have insurance on my dogs. I am very thankful to have insurance with them as it has allowed us to give our dog the surgeries she has needed to maintain a happy healthy life.”

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Posted 6 months ago

“Submitted the claim on line and in about 2 weeks I got paid.”

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Posted 6 months ago

“The gentleman I spoke with was extremely helpful! He was very patient and thorough in explaining the answers to my questions.”

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Posted 6 months ago

“It is comforting to know you won't have a spike in expensives when you have a pet emergency and just a wellness vist. Your pet will get better care knowing that.”

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Posted 6 months ago

“Very fair. Very happy”

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Posted 6 months ago

“The insurance company is fine, the fact that I have to write something to explain my score or it wont submit my rating dosent say much about the company collecting the data”

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Posted 6 months ago

“Pets best was one of the better options in our price range as we were looking for pet insurance. Unfortunately we lost our dear dog much sooner than anticipated and pets best took the time to review our claim thoroughly. They updated us since it was taking longer to process that particular claim than normal. They also prorated us our last monthly payment and sent a condolence note attached. Good, trustful company.”

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Posted 6 months ago

“Coverage is excellent based on plan selected. Claims turn around on average 15 to 21 days. EOB's are easy to understand. Staff is always helpful. They care.”

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Posted 6 months ago

“Glad u guys are here!”

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Posted 6 months ago

“I will never go without Pet Insurance again. I definitely takes the edge off of the expensive veterinary bills and I can give my boy the care he deserves.”

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Posted 6 months ago

“Great product you can customize to meet your needs. Fast reimbursement, especially with our last claim!”

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Posted 6 months ago

“Outstanding company. We have a policy for 5 years. Claims are efficiently handled and reimbursed directly to your bank acct. Many options for deductible and coverage. Great website and app. Highly recommended!”

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Posted 6 months ago

“The initial year costs were very manageable. Their policies are tightened but my renewal increase for 2 dogs was over $300 for the year, that’s a steep price for 2 rather healthy dogs. They do take a couple of weeks to process a claim. Ok company to work with but in the future would shop around first.”

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Posted 6 months ago

“It would be nice if payment came a little sooner.”

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Posted 6 months ago

“Im so happy I not only decided to get dog insurance but that it is with Pets Best. I wasn’t sure what company to select when I first started dog insurance three years ago, however, after doing some diligence I selected pets best. Their claim process is easy, painless, and incredibly responsive. It is important to have a good vet office that itemized receipts but realistically if your vet doesn’t do that to begin with then you should find a new one. Owning dog daycares means I interact with tons of pet parents. Any given day at one store we have 130 dogs. Their isn’t a pet parent that’s met me that hasn’t heard me preach two things: 1. Every dog should be on insurance; You wouldn’t have a child and not have them on insurance so why is it different with a four legged family member. Emergencies always happen at the wrong time. 2. Research what company is best for you but personally, I would be shocked to find another company that is as amazing as pets best. Thank you to the pets best team for providing my dogs and myself with the tools we need to live our lives confidentially and freely. -Brandon”

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Posted 6 months ago

“Highly recommended. Very very pleased with Pets Best.”

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Posted 6 months ago

“Process claims quickly”

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Posted 6 months ago

“Still waiting for payment for a minor claim. 5 weeks so far. Very disappointed.”

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Posted 6 months ago

“Very easy to upload papers for claims and get back with you in a timely manner. Got reimbursed directly to my checking account.”

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Posted 6 months ago

“Very good coverage, good communication and consistent repayment of bills.”

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Posted 6 months ago

Pets Best Insurance is rated 4.3 based on 29,796 reviews