Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 33,014 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too expensive !!😵‍💫”

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Posted 1 month ago

“Easy to file claims. Claims paid quickly. Very happy with this insurance.”

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Posted 1 month ago

“I absolutely love that the agents and adjusters create an additional claim for wellness when I forget to! Thank you for looking out for our pets!”

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Posted 1 month ago

“Always fair”

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Posted 1 month ago

“I joined this insurance company because they are affiliated with care credit. I’m glad I did, the customer service is great. And filling a claim is simple, with a fast response time.”

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Posted 1 month ago

“Pets Best is a gift of a service that ALL pet owners should use. I'm very grateful to be a client and have the service. It's a wonderful product built for owners and their animal buddies that does the right thing when it matters.”

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Posted 1 month ago

“They doubled my insurance premium after 1 year!”

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Posted 1 month ago

“Overall very good service and support. My only concern has been the prohibilitely increasing monthly premiums. Mine started in 2022 at 65/month and are now 105/month.”

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Posted 1 month ago

“processed my claim quickly and had a helpful support team.”

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Posted 1 month ago

“I pay 50 a month for the past 6 years and never submitted a claim but did this time and got $35 back from almost $500 bill… might as well cancel!”

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Posted 1 month ago

“Despite having the complete care which should give me peace of mind instead rarely is worth it when I send in a claim”

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Posted 1 month ago

“Very efficient”

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Posted 1 month ago

“We have 2 cats and 1 dog and ALL of them are insured with PetsBest. They have provided us with the best coverage over the years and we are very satisfied not only with their level of service, but also with their professionalism and processing times for claims. Would highly recommend them to any pet owner and have definitely done so with friends and family.”

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Posted 1 month ago

“This was such a disappointing experience. We were thrilled, thinking we had super quality coverage for our newly adopted 3 year old cat. One year later, we took him to the vet, and it turned out NOTHING was covered. We have canceled our policy. It was a waste of one year, and nearly $700. Their insurance is a scam.”

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Posted 1 month ago

“Really not worth the money”

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Posted 1 month ago

“Quick and easy! I submitted a claim and the next day it was processed and I had the reimbursement in my bank account in a couple of days.”

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Posted 1 month ago

“Best pet insurance ever, my cat was hospitalized for couple days and code around $5,500 and we get reimbursement without any difficulty. Simply upload invoice and they took care of everything for us. Which saved both my cat and wallet. If I got another chance, I will suggest everyone get insured.”

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Posted 1 month ago

“Have had this insurance for my last 4 dogs, 30+ years. It gives me peace of mind knowing that if there is a major illness or accident that I don't have to worry about high veterinary costs. The premiums have increased substantially in the last year, but I wouldn't go without.”

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Posted 1 month ago

“Claim was processed very quickly and received my reimbursement quickly into my bank account as well.”

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Posted 1 month ago

“I had a I had a gastrointestinal problem with my 5-year-old Balinese cat. Needed X-rays and blood work. All in all the bill came to $845 after it was all said and done. Filing the claim for reimbursement took about 5 minutes at the most. A very painless process. My Balinese is back to normal and pets best paid the claim within a couple of days. I'm very satisfied with pets best.”

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Posted 1 month ago

Pets Best Insurance is rated 4.3 based on 33,014 reviews