Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 33,019 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Premium is reasonable and comparable, filing claims is easy online and reimbursed is quick and deposited directly into our account l”

Helpful Report

Posted 4 months ago

“Not one single issue so far. Love pets best.”

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Posted 4 months ago

“Poor service, constantly, can't get into the website. Support person said sorry, i've done everything I can for you and left it at that. I have to submit a claims by email. Most times takes them over a month to process a claim. Previous insurance processed within two weeks.”

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Posted 4 months ago

“After going through so many comparisons we landed on pets best and we couldn't be happier. They are responsive and quick on claims.”

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Posted 4 months ago

“Pets Best is the best pet insurance I could have enrolled my dog in. Their claim process is so easy and fast. I will recommend Pets Best to anyone looking to ensure their pet.”

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Posted 4 months ago

“Quick, well-organized, great communication, seems to do what they say they will. Great experience so far.”

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Posted 4 months ago

“First time submitting a claim. It take a while due to my older pet requiring medical history. I was easily able to obtain from my vet practice. Once submitted, my claim was reopened and within a couple weeks it was approved for what was covered.”

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Posted 4 months ago

“I am glad I had insurance on my dog. He had emergency surgery and I had my reimbursement in about ten deys”

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Posted 4 months ago

“We have been and were very pleased with our longtime policies for our beloved girls, both felines, both now departed, and will not hesitate to check out Pets Best for any future members of the family! Thank you, Pets Best, for helping us as you did! Sincerely, K & E”

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Posted 4 months ago

“I've been very happy with Pets Best. Reimbursements usually pretty quickly from a couple of days to about a month for more complicated claims.”

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Posted 4 months ago

“The Pets Best website is intuitive as a portal for claims. It couldn’t be any easier.”

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Posted 4 months ago

“Easy to work with”

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Posted 4 months ago

“As my dog has gotten older, the premiums have increased. I think we will have to be self insured in the future.”

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Posted 4 months ago

“Very easy to summit claims. Have been with Pets best going on 2 years, no complaints.”

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Posted 4 months ago

“First time having pet insurance and I feel as if we were left in the dark. We kept getting notices that they couldn't receive our pets medical records from the vet. We too initiative to get it ourselves and send it. Even then it took several months to get approved but we still don't have any sort of money back.”

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Posted 4 months ago

“The insuranc is great but the premiums are very expensive. If my dog did not have any underline conditions, I could have coverage elsewhere for half the price.”

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Posted 4 months ago

“I submitted my claim for my dogs surgery and was reimbursed for a big portion of the submitted claim”

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Posted 4 months ago

“It’s been taking way to long for reimbursements lately”

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Posted 4 months ago

“My cat needed an unplanned surgery. The claims submission process was really easy and the explanation of benefits and payouts was very straightforward. I also needed to call the call center for a previous claims question and the agent was not only helpful but very kind, supportive, and genuinely interested in getting to know more about my pet. Thank you!”

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Posted 4 months ago

“My claim was quickly reviewed and settled.”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 33,019 reviews