Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,646 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“I submit a claim last week and this morning my refund had been deposited into my account. I couldn’t be happier with this company.”

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Posted 4 months ago

“great company”

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Posted 4 months ago

“Immediate response to my claim and initiated a payment within 24 hours.”

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Posted 4 months ago

“Submitting a claim was as easy as it could possibly be. Claims were reviewed fast , reimbursements were received fast.”

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Posted 4 months ago

“I am totally disappointed about this company manages the payments of the expenses on the veterinarian services for my dog Milo. I have not received my refunds for the expenses since last year’s hospitalization of my pet. I am ready to report this company to the Consumer Affairs.”

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Posted 4 months ago

“Pets best insurance has an easy to submit claims procedure with quick reimbursement.”

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Posted 4 months ago

“Pets Best has gotten so much better in terms of response time on claims and not being crazy nit-picky about what they will cover. I have been using them for both of my dogs for over 5 years now. Unfortunately the price has gone up a bit each year, but still, it is good coverage and reliable.”

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Posted 4 months ago

“I am impressed by the high level of customer sevice Pess Best offers. The prompt action that the company takes in response to my request is second to none. Thank you”

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Posted 4 months ago

“I've been with Pets Best for years now. I have three dogs so veterinary bills can really add up and put a dent in your budget. I recently took my dog in for her routine annual exam and my dog has been diagnosed with Congestive Heart Failure requiring some cardiac medicine. Pets Best processed the claim in a very timely manner. I love my dogs and try to do everything I can to ensure that they have a good life. Insurance through Pets Best enables me to do that. Also anytime I've called, their team has always been very responsive.”

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Posted 4 months ago

“Pets Best is great. They cover a majoritity of things for my pets. The app is easy to use and Pets Best processes my claims in a timely manner.”

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Posted 4 months ago

“Courteous staff support”

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Posted 4 months ago

“PetsBest is easy to work with and quick to respond to claims.”

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Posted 4 months ago

“Submitting a clause was very easy and payment came very quickly.”

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Posted 4 months ago

“Expedient response!”

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Posted 4 months ago

“Very quick to respond to claims.”

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Posted 4 months ago

“Excellent to deal with, fast processing of claims…”

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Posted 4 months ago

“Fast reimbursement. Thank you”

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Posted 4 months ago

“Easy to contact and even though we had to appeal a claim but the process was easy and happy to say, we provided and proved our side. All claims have been paid and couldn’t be happier.”

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Posted 4 months ago

“Wry quick to respond and explain policy”

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Posted 4 months ago

“Pets Best was amazing. I would definitely use the again if I have another pet. I signed up with them when my boy was a puppy and never needed them until this year. They were very responsive to my claim request and reimbursed me within the week. I am greatful for them. While the outcome was not good for my boy, they also proactively cancelled my plan and reimbursed the prorated premium after he passed.”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 33,646 reviews