Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,646 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very little experience with them so far but they've been good.”

Helpful Report

Posted 4 months ago

“Love how easy the app is to use to get a quick reimbursement for my claims!”

Helpful Report

Posted 4 months ago

“Easy claim form and pays claim quickly.”

Helpful Report

Posted 4 months ago

“Easy to file claims and great response!”

Helpful Report

Posted 4 months ago

“Expensive. Did not receive responses to my claim on a timely basis.”

Helpful Report

Posted 4 months ago

“The claim process was very easy and I received my payment quickly.”

Helpful Report

Posted 4 months ago

“We cannot recommend PetsBest enough! Super easy process for claim submission, responsive when we need help, and exceedingly fast in processing claims. PetsBest ensures/insures our beloved special-needs dog gets the care she requires. Thank you!!”

Helpful Report

Posted 4 months ago

“Kind and courteous and helpful with questions I had.”

Helpful Report

Posted 4 months ago

“The app never works and you have to verify the account everything you log in somewhere else that’s not the app. We’ve waited months for claims to be reviewed but that process has gotten better recently. Also it seems like most things we submit are not accepted for reimbursement.”

Helpful Report

Posted 4 months ago

“I have been a pet best insurance holder for 20 years now. Best insurance company ever I always have insurance for all my pets just in case. And over the course of the years it’s been a staple in our house. I usually select the most coverage minus the vaccines for heaven forbid stuff recently we when we needed a pet best the most they helped us without their insurance. Our dog would not be alive so thank you from the bottom of our heart pet. Best we will always be with you as our service provider sincerely, Hampton owners”

Helpful Report

Posted 4 months ago

“Always fast processing of claims. No complaints for the 4 years I have had this insurance for my Great Pyrenees.”

Helpful Report

Posted 4 months ago

“The coverage is expensive based on the reimbursement I receive when I use it. I’m looking to cancel as it has not been as helpful as I hoped.”

Helpful Report

Posted 4 months ago

“They have always had great customer service and turn around on reimbursement has always been great as well. Have been very happy with this pet insurance so far. Thank you”

Helpful Report

Posted 4 months ago

“I’ve been using pets best for a lifetime of my pet. I never wanted it to come down to money as to whether I could keep my dog alive or not. It’s more than ever paid off in so many ways. They are extremely reasonable and easy to use I would highly recommend them to anyone seeking to ensure their pets.”

Helpful Report

Posted 4 months ago

“I have had Pets Best Insurance for many years for my dog. They are very attentive and extremely caring! The policies they offer are wonderful! Whenever a claim is filed, the review process starts immediately. If they need additional information, they will contact the Vet themselves. I have no complaints whatsoever! I highly recommend Pets Best Insurance for all of your pets!”

Helpful Report

Posted 4 months ago

“I can not say enough nice things about Pets Best. I had Nationwide pet insurance for years and I always felt anxiety when I submitted a claim; what would they pay for, how would they find a reason not to pay. Pets Best has been amazing. they process claims quickly and are honest about what the policy covers. Even when our dog got very sick, they quickly took care of the claim in a timely manner and brought us peace of mind. Thank you Pets Best!”

Helpful Report

Posted 4 months ago

“They have been very good to review our claims and process them in a timely manner. We have had no problems with them and they have been proactive in helping us when we needed it.”

Helpful Report

Posted 4 months ago

“Not worth the trouble. Had to resubmit accident blame because it was denied. They didnt bother to get vet info and jist denied it right off the bat. Had to appeal then it was accepted and with copay etc o ky got like 40 bucks back. Definitely more trouble than it was worth.”

Helpful Report

Posted 4 months ago

“The website is down and has been for a while. It frequently is having issues. I pay my monthly bill on time every month. I need to put my claims in. I’m very frustrated please fix these issues. Fix your servers.”

Helpful Report

Posted 4 months ago

“Great coverage! Quick reimbursement and prompt communication!”

Helpful Report

Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 33,646 reviews