Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,646 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“Best insurance I pay for. No hassle claims, fast reimbursement. Such peace of mind with the cost of veterinary care”

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Posted 4 months ago

“Filed a claim on Tuesday and Wednesday evening had the claim completed. Very efficient and quick. Used them twice and had great response both times!”

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Posted 4 months ago

“Very good service on claims”

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Posted 4 months ago

“Always quick”

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Posted 4 months ago

“I purchased a plan, including wellnes, for my new puppy right when she came to live here. It seemed like a reasonabwellness, I have taken her twice for last of her puppy shots. I submitted all the papers using the app and was reimbursed within a couple days as expected. Easy process and fast service”

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Posted 4 months ago

“Good service ! We have a nine year old dog that developed a addison’s disease about four years ago and Pest’s Best has been very good at helping us pay for the monthly injections he needs as well as twice annual complete check ups. He is doing well ! Thank you , Pest’s Best John Fulco”

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Posted 4 months ago

“Quick and efficient with reimbursement via app!”

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Posted 4 months ago

“We have used pets best for about 2 years now and have all good experiences amd even when there was a slight mix up they were extremely helpful with fixing the problem so that we could be reimbursed for our personal care. Everyone has been helpful. The app is easy to navigate and use. Filing a claim has been easy.”

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Posted 4 months ago

“Pets Best is an outstanding service! Responsive, caring, and sensitive to our pets' needs. I strongly recommend!!”

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Posted 4 months ago

“Pets Best has been an easy process all along.”

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Posted 4 months ago

“Fraudulent”

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Posted 4 months ago

“I have had this insurance for years and have always paid my vet bills and never used the insurance. I had a larger bill this month and said why not use it… and I could not have asked for a smoother transaction. Thanks !”

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Posted 4 months ago

“Covers things I would expect, but on a lower margin; reimbursing less than what I payed. Accessing my account online challenging since I changed email addresses. My profile shows the current/correct address, but I need to use the old Email to get to my account. Many phone calls, no change.”

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Posted 4 months ago

“I’ve had a very positive experience with Pets Best Pet Insurance - there’s good transparency around what’s covered and they’re fast to process my claims”

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Posted 4 months ago

“The process of submitting my clain was very simple and the turnaround time was amazing!”

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Posted 4 months ago

“Quick response”

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Posted 4 months ago

“Extremely pleasant and helpful!! The process was very simple.”

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Posted 4 months ago

“This time around it was quick turn around on claim response!”

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Posted 4 months ago

“Very easy to use and very quick to pay! Lots of claims on my senior dog, but seem to always pay.”

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Posted 4 months ago

“I wanted to share my experience using the claims process for the first time. The process is very smooth; you simply upload the payment invoice, and the system provides a clear explanation of every charge and the coverage applied to the reimbursement. I am very pleased with how straightforward the experience was. Michael”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 33,646 reviews