Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,689 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service”

Helpful Report

Posted 11 months ago

“Great Company. Have had it for many years and for three dogs. My sister also has coverage with Pet's Best for her three dogs. Not th cheapest but the BEST. Very satisfied with this company.”

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Posted 11 months ago

“Pets best has saved me an insane amount in emergency vet bills and I don’t have to worry about having to choose between saving my dogs or going broke because of their insurance.”

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Posted 11 months ago

“I have not had any issues with Pets Best Insurance. A++++”

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Posted 11 months ago

“I am very disappointed at the amount of money that was only paid out to me. I have been paying for 3 years and never filed a claim and then only 50% when I agreed to 90% agreed. You guys pick at random what is not covered. I will never recommend your company.”

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Posted 11 months ago

“Very pleased with the ease of filing a claim. They have been very good in regards tokeeping me updated.”

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Posted 11 months ago

“Applying for reimbursement was very easy and I have used Pets Best for over 10 years…no problems”

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Posted 11 months ago

“Very quick processing of invoice. Thank you.”

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Posted 11 months ago

“First time using and submitting claims with Pets Best and the turnaround has been very quick.”

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Posted 11 months ago

“Thank you so much for your prompt response and handling the submission quickly. You have always been very professional.”

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Posted 11 months ago

“Fast and accurate processing time, as always. Thank you PetsBest!”

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Posted 11 months ago

“Good coverage. Quick claim process and reimbursement.”

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Posted 11 months ago

“Pet Best has helped with keeping our dog healthy”

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Posted 11 months ago

“Pets Best pet insurance is a must. If you have any incident with your pet and provide the correct documents, you get reimbursed quickly! Don't be without pet insurance or you'll be in the hole financially. Check Pets Best. You won't be disappointed!”

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Posted 11 months ago

“Honestly loved Pets best but the increase in my policy was astronomical this year it’s almost completely doubled. I have half the mind to start looking for other insurance options.”

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Posted 11 months ago

“I was very hesitant about getting insurance for my dog, but I went ahead and did. I am so glad I went with Pets Best. They have great coverage and they have been so helpful as my boy got dx with pancreatitis recently. It has been a huge help to know he is covered. The reimbursement process is also very easy and they respond quickly.”

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Posted 11 months ago

“I appreciate the Customer Service to help ensure that benefits are paid out.”

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Posted 11 months ago

“I had heard mixed thoughts on pet insurance but wanted to give it a try with our new furry family addition. Pet wise has already exceeded any expectations I had. The first claim was easy and fast. Everything we had hoped would be covered was and we look forward to relaxing now that we know we have GREAT pet insurance!”

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Posted 11 months ago

“Pets Best is pretty decent overall, with several levels of coverage. Response time to claims was dreadful in past years, but has improved in 2025.”

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Posted 11 months ago

“Awesome, fast, efficient and friendly. Very easy to submit claims and customer service is very friendly”

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Posted 11 months ago

Pets Best Insurance is rated 4.3 based on 30,689 reviews