Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,809 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claim submission was process was extremely straightforward and had no issues. Turn around time was great. I called them prior to my pets procedure and their staff was so friendly and compassionate. Would highly recommend!”

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Posted 1 year ago

“Very easy to speak with someone if you have questions and knowledgeable! Thank you 😊”

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Posted 1 year ago

“I never need to worry about not being able to afford care for my fur baby. Pets Best gives me peace of mind and allows me to get all care necessary to keep my pet healthy.”

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Posted 1 year ago

“Very happy with the quick turnaround on my last claim.”

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Posted 1 year ago

“I just got Best Pet as I adopted a dog. I took my puppy to the vet for his first vet check up and the process for submitting a claim was fast and easy.”

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Posted 1 year ago

“Disappointed with their coverage. It seems that every time I submit a claim and expect a reimbursement, they find a way to reimburse me for 1/4 of my total cost.”

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Posted 1 year ago

“I have 5 pets covered by Pets Best health insurance. I am extremely happy with the coverage and the quick turn-around time for crediting my bank account!!”

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Posted 1 year ago

“We insured our Danny with Pets Best for 6 years. When he became ill, our claims were handled quickly and we were reimbursed exactly as promised. Pets Best allowed us to not worry about the cost of care for Danny, only what the best option for him was. That was a massive weight off of us, and we will always be grateful for that.”

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Posted 1 year ago

“Not worth the cost. They don’t pay out on anything.m useful.”

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Posted 1 year ago

“We have had Pets Best about 2 years now. Unfortunately we have had a dog that has been to the vet a number of times for various things. However, Pets Best has been a life saver. The process to sumbit claims is very simple. They review the claims quickly. And the reimbursement hits our checking account without any issue. I highly recommend!”

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Posted 1 year ago

“PetsBest has been great for my dog. I have had great coverage and submitting claims are so easy. Sometimes the claims take a long time to be processed, months even, it that has been the only issue for me. Get coverage for your pet, it's great to have if an injury or illness happens.”

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Posted 1 year ago

“Improved turnaround time and overall great experience.”

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Posted 1 year ago

“They takes quite a while to process claims. We've never had an injury/illness and unfortunately had two situations this year; and while ins. did cover their part in accordance to policy, when it came time to renew my policy (mostly due to my dog becoming a year older), monthly payments have shot up an additional $30/month. 5 years of on time monthly payments with no claims, and this is the approach for longtime customers... will be hunting for a new provider. not cool, man.”

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Posted 1 year ago

“We have had Pet's Best for several years. They are sometimes a little slow about reimbursement but all in all i would recommend to anyone with a pet they love.”

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Posted 1 year ago

“I would highly recommend for anybody with a pet to go to Pets Best insurance.”

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Posted 1 year ago

“So far it’s been great first bill was submitted and pd within 4 days great service”

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Posted 1 year ago

“Rapid. I mean Rapid response.”

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Posted 1 year ago

“Not too happy with a vet bill $360 and was only reimbursed $20 for chip and spade.”

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Posted 1 year ago

“Turn around time in claims has improved significantly. Keep up the good work!”

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Posted 1 year ago

“So happy I have Pets Best Ins. Simple to make claim, review process is fast and direct payment into my account is equally fast”

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Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 29,809 reviews