Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,800 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pet insurance is a must nowadays and Pets Best has made getting reimbursed for my Bella’s surgery and treatment for illness so much easier. Don’t hesitate to choose this insurance great service, fast claim processing. Five stars as far as I’m concerned !”

Helpful Report

Posted 7 months ago

Hi Wanda, thank you so much for sharing your positive experience. We are thrilled to hear we have been able to help ease the burden of medical expenses for Bella! Thanks for being part of the Pets Best family. - KC

Posted 7 months ago

“I love Pets Best they are so easy to work with. They process the claims quickly and not just that the money goes right into my checking account.”

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Posted 7 months ago

“Reimbursent went from 3 days to two weeks after Sychony sold it to a hedge fund. Synchony ran it better...can't believe I typed that... If you want fast reimbursement, this isn't the choice.”

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Posted 7 months ago

“Honestly wish that pets best would pay more out to its customers then not paying for there pets vet bills. Petsbest needs an improvement on what needs to be covered more especially on vaccinations for pets and also for stool examines for pets also. That's like over 70$ just for a stool sample which is highly expensive that vets charge for helping your pet and pets best won't cover it completely. Petsbest is ok but it needs some better improvements on coverage even since the cost of even owning a dog or cat is becoming more expensive. If PetsBest wants to keep make sure they will have customer support, they need to cover alot more and charge for something that petsbest will not cover.”

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Posted 7 months ago

“Pets Best is very timely with the claims that I have put in. I have never had any issues with Pets Best Insurance. Thank you!”

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Posted 7 months ago

“Excellant turn around this last claim. Thank you await in my account.”

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Posted 7 months ago

“Fast, accurate claim processing.”

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Posted 8 months ago

“Quick and straight forward claim process. Received claim payment within 2 weeks.”

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Posted 8 months ago

“I have been very pleased with the promptness of Pets Best's processing of my claims and the clarity of its explanations for its decisions.”

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Posted 8 months ago

“Pets Best is the easiest insurance to file a claim with quick reimbursements.”

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Posted 8 months ago

“Rates and insurance product can't be beat. Four stars for claim responsiveness, seems to take more than a few days to process and receive reimbursement.”

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Posted 8 months ago

“I have had this instance for less than a month and there is a reason your in the top 5 per insurance companies thank you”

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Posted 8 months ago

“depending on the plan you take, Pets Best can help support the significant out of pocket expenses having a pet in Westchester County, NY may be. The claims review can be slow, and the explanation a bit complicated, but just fine.”

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Posted 8 months ago

“After paying $250 for accident and illness every month for 2+ years and filing a handful of claims to be “unfortunately not covered” is beyond frustrating. We have actively encouraging others to not select Pets Best.”

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Posted 8 months ago

“Excellent experience”

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Posted 8 months ago

“I have pets best insurance since I adopted my guy three years ago.. I am very satisfied ..always getting quick responses..i have no complaints..it's a wonderful insurance for my pup!”

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Posted 8 months ago

“The insurance has been there when I've needed it. Processing is reasonably fast and overall I've been very satisfied with the policy.”

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Posted 8 months ago

“Just started will let you know”

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Posted 8 months ago

“They’ve been reviewing my reimbursement submission for over 2 months… I am questioning why I picked this insurance company.”

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Posted 8 months ago

“Easy to do business with. I provided the documents and filed a claim and it was reviewed in a timely manor.”

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Posted 8 months ago

Pets Best Insurance is rated 4.3 based on 29,800 reviews