Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 31,351 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 31,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wish the app worked to submit our claims like it had in the past”

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Posted 8 months ago

“Easy to place claim. Clear what is covered. The amount covered seems a low to me however.”

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Posted 8 months ago

“I’m extremely impressed with Pets Best! It was SO easy to submit a claim. I got a reply within a few days saying my claim was accepted and to keep an eye out for my reimbursement check. No pushback or drawn out waiting periods for reimbursement which is what I dealt with my previous pet insurance. I’m so happy I switched to Pets Best.”

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Posted 8 months ago

“Pricey but pretty good. User friendly website for claims. Very delayed on claims processing, takes about 2 months.”

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Posted 8 months ago

“I am new to using the Pets Best insurance, but my experience so far as been very good. They are very quick to process any claims and the desciption of the coverages is very easily understood.”

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Posted 8 months ago

“I picked 3 stars because I feel the Pets Best insurance is rated Good in my opinion. I have wellness which I feel that if you say you cover immunizations then you should all vaccines not pick and choose which ones. In my recent claim they covered $0 for Lyme vaccine why not really sure. So out of over $250 vet bill I received approx $90. Not sure another insurance plan would be though”

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Posted 8 months ago

“I have been a customer for last couple years, Pets Best has been there for my adolescent cat every step of the way. I am very satisfied with their service, recommend to any new pet owner.”

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Posted 8 months ago

“Very satisfied with the reimbersments from having this insurance. It sure has helped me a lot when my gog was diagnosed with Kidney disease just before his 5th birthday.”

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Posted 8 months ago

“After paying 3 years for pet insurance for my precious Pomeranian, Fox, I met my deductible for the first time due to a sudden eye issue (ulcer and infection). Up until this point, Fox had been pretty healthy. I was nervous I would have to fight with PetsBest to begin covering his costs after meeting this deductible because insurance companies typically do not have good track records. I was so wrong! PetsBest has been there for me and my sweet Fox! They have been sending me reimbursement checks and I am so pleased that I have stuck with them all these years. Thank you PetsBest for doing what all insurance companies are supposed to do! You have given us peace of mind.”

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Posted 8 months ago

“I recommend pet insurance to everyone who has beloved pets. It was a huge relief—allowed us to give our fur baby the treatment he deserves. I’m very grateful for the service provided by Pets Best for bringing us comfort and peace of mind when we needed it most.”

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Posted 8 months ago

“I am paying for my dog insurance since 2021. This is the first time I need insurance and I filled out 2 claims for my dog last week but one of them paid for only %30 and the other one still in proces after 10 days.”

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Posted 8 months ago

“Excellent pet insurance coverage. Easy claim process with detailed explanation of benefits. Highly recommended.”

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Posted 8 months ago

“Great insurance for my pet, very helpful when I needed to call for questions I had. Very pleased with their service.”

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Posted 8 months ago

“Pets Best is the best insurance for our furry friends. They have great coverage, they pay on time. I HAVE TWO SIBERIAN HUSKIES AND THEY NEVER NICKEL AND DIME YOU.”

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Posted 8 months ago

“Pets Best has been a big help for my husky Boris, who has had a number of mysterious health issues this year. Thank you Pets Best for being on our side!”

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Posted 8 months ago

“We've had nothing but good experiences with Pets Best, and the claims turnaround, start to finish, is quick and easy.”

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Posted 8 months ago

“Pets Best has covered my Vet’s visits and treatments after I covered my co-pays. Over all it’s been a good experience. Thanks!”

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Posted 8 months ago

“Claims are handled easily and quickly. Rates are reasonable.”

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Posted 8 months ago

“The claim process is quick and easy!”

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Posted 8 months ago

“You’ve always been fair with your payments.”

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Posted 8 months ago

Pets Best Insurance is rated 4.3 based on 31,351 reviews