Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,800 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PetsBest has been amazing for us and our dog. They've got an easy interface for submitting claims, give timely responses and are easy to reach with additional questions. We've been so grateful for their support!”

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Posted 8 months ago

“Claims are processed swiflty and easy to do.”

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Posted 8 months ago

“I was pleased with the final result but felt the process took way too long. Kept asking for information about my dog before I rescued her. Was very frustrating since the bills kept coming & I was being charged interest with all the delays.”

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Posted 8 months ago

“Pets Best Insurance has lived up to its name over the past 4 years since I took out a policy ($250 annual deductible for accidents and illness) for my puppy. Submitting claims is very easy and payment has, with one exception over a year ago, been swift. It’s peace of mind and even with rising rates worth the cost. Some years it has more than paid for itself.”

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Posted 8 months ago

“I submitted my first claim and it went very smooth. I received my refund check.”

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Posted 8 months ago

“My most recent claim was handled swiftly with an excellent explanation of benefits. They are the best!”

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Posted 8 months ago

“I am very happy with Pets Best insurance. Claims are reviewed and reimbursed promptly, and the app is easy to navigate. We’ve had coverage for our 10-year old since she was a healthy puppy, and I’m thankful that she’s been covered, especially these last few years when she developed some health issues that require medication and ultrasounds regularly. The quarterly insurance costs are manageable and the coverage gives me peace of mind. I highly recommend Pets Best, and I urge pet parents to get it.”

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Posted 8 months ago

“I love how simple the process is when choosing the best plan and also how each plan is broken down with what is and isn't covered. Now I don't have to wonder and there won't be any surprises. I am so happy I found this insurance.”

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Posted 8 months ago

“Thank you for everything . So happy I have this insurance .”

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Posted 8 months ago

“Took just a few weeks to get my claim resolved. I submitted my receipt and supplied vet info and Pets Best did the rest. Very easy process and was reimbursed exactly what I expected.”

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Posted 8 months ago

“Pets Best has been there for us and our dog rescue for four years. I am so glad we signed up when he was a puppy as he unfortunatley has had so many health issues especially related to skin allergies.”

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Posted 8 months ago

“Pets Best, is just that. The Best! No fuss, no muss!”

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Posted 8 months ago

“Easy to file claim and quick response and pay”

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Posted 8 months ago

“Absolutely amazing turnaround without any tedious paperwork or fighting. Thank you for being there for my babies!”

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Posted 8 months ago

“I was please with the quick reimbursement”

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Posted 8 months ago

“Submitting a claim was simple, and I received reimbursement as agreed. Thanks!”

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Posted 8 months ago

“Pet's Best has been a reliable partner for my dog's health care needs. Coverage is easy to understand, and its products are a solid value. Very convenient process to submit claims and receive payments. Customer service has always been helpful.”

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Posted 8 months ago

Hi Jobert, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! - KC

Posted 8 months ago

“I appreciate the fast processing ofclaims.”

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Posted 8 months ago

“So far pretty good”

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Posted 8 months ago

“I have paid for insurance for my Dog for the last 3 years and sometimes you don't even cover everything? What's the point of having insurance if you don't cover everything, even if it is a little bit.. Also, my plan went up without having knowledge about that and your still not covering everything or even a little bit.. Isn't that the point of insurance is to cover the majority of vets appointments and check ups? My Pet got a few vaccines equalling up to $70dollars and you didn't even cover any of that.. which you definitely should have covered something, especially since you are charging me more.”

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Posted 8 months ago

Pets Best Insurance is rated 4.3 based on 29,800 reviews