Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,624 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to deal with through the app and on phone when needed”

Helpful Report

Posted 1 week ago

Hi Pauline, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“I am very satisfied with Pets Best, the only thing I am very unsatisfied with is how much it goes up annually... It seems to increase quite a bit every year.”

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Posted 1 week ago

“Amazing. Covers so much more than my other Ins did . Very friendly and helpful. Paid my 1st claim so quickly. Very impressed worn all aspects.”

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Posted 1 week ago

Hi Debra, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“Raised my monthly rate $50 last year $85 this year my dogs are only 5 and 6 with no major claims. Plus they don’t cover neutering”

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Posted 1 week ago

“We had to use our insurance for knee surgery on our dog Kiwi. They were great to work with, the app was easy to use and reimbursement was quick. I would highly recommend pets best to insure all your pets!”

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Posted 1 week ago

“Pet’s Best is the best! I signed up when my first adopted my puppy and they have come through anytime I’ve needed to submit a claim and I’ve been very easy to work with. Within a couple of days, my claims are responded to and the money gets direct deposited into my account. I highly recommend Pets Best as an insurance for your furry ones.”

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Posted 1 week ago

Hi Amy, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! -AS

Posted 3 days ago

“I have only been a client of PetBestfor about two years, but I have to say the process regarding my most recent claim was the smoothest by far. Thank you for working diligently behind the scenes to process that claim since I was able to be issued money back.”

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Posted 1 week ago

“Premium doubles every year.”

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Posted 1 week ago

“Always friendly and helpful staff. Great turn around responding.”

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Posted 1 week ago

Hi Maritza, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“Having PetsBest has been a godsend with a rescue dog who has had some surprise health problems. I got the maximum coverage plan and they are prompt and fair in their policies from my experience so far.”

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Posted 1 week ago

Hi Eliza, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family! -AS

Posted 3 days ago

“It's easy to submit claim.”

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Posted 1 week ago

Hi Denise, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“This is how insurance is supposed to be. My policy performed exactly as expected. No hidden costs or hoops to jump through. Additionally, the claim process was quick and straightforward. Pets Best was there for me when I needed them. I'll be continuing with them for all of my pets needs - today and into the future. Thank you Pets Best!”

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Posted 1 week ago

Hi Kenneth, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family! -AS

Posted 3 days ago

“So far I am 110% satified with Pets Best service as of today. I hope they stay consistant with their service, thank you !!!!!”

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Posted 1 week ago

Hi Barry, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family! -AS

Posted 3 days ago

“Every claim is processed so quickly.”

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Posted 1 week ago

Hi Denise, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“Considering that you just rejected my claim; I have mixed feelings”

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Posted 1 week ago

“Operators very friendly and helpful, got reimbursed in a timely way. Recommended you to a friend who signed up with you”

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Posted 1 week ago

Hi Gerda, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“I submitted my claim last week and it was done in a few days, excellent job!”

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Posted 1 week ago

Hi Clifford, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

“Did welll by me & Mac”

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Posted 1 week ago

“I purchased a policy for my young dog and recently submitted my first claim after an unexpected emergency vet visit. The process was straightforward, and within just five days I received confirmation that my claim had been approved for reimbursement. No unnecessary paperwork or complications. I'm very pleased with Pets Best so far and glad I chose them. Highly recommend!”

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Posted 1 week ago

Hi Ulrike, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family! -AS

Posted 3 days ago

“Fast payment, good service. App needs improvement”

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Posted 1 week ago

Hi Ken, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 3 days ago

Pets Best Insurance is rated 4.3 based on 33,624 reviews