Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 27,270 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 27,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best thing I ever did was get insurance and the best company is Pets Best.! They give the option of you get to choose your own kind of plan. My dog gets acupuncture and Pets Best pays for that! I have been with them for 4 1/2 years and they have paid me thousands and thousands and thousands of dollars back. I absolutely would’ve been in financial trouble if I didn’t have Pets Best Insurance.! Very quick communication emergency Veteranarian available 4 1/2 years of not one issue or complaint! Money goes straight into my checking account! You’re foolish to not do this the minute you get a new puppy! Enya and I are very very happy with PETS BEST !!”

Helpful Report

Posted 1 week ago

“Claim was easy to submit and reimbursement was quick and painless. Peace of mind in an uncertain time.”

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Posted 1 week ago

“I’m a new member so I haven’t had much experience with this as of yet. So far I am pleased.”

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Posted 1 week ago

“I have been very pleased with Pets Best so far. The turn-around time is good (especially if you fax the claim in), the amount paid out is usually good, and the customer service agents are always pleasant, helpful, and easy to understand on the phone.”

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Posted 1 week ago

“Easy to use online web site Good communication Easily able to talk to a knowledgeable real person on phone”

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Posted 1 week ago

“Very lengthy processing time, otherwise great!”

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Posted 1 week ago

“Filing a claim is so easy. The website is very easy to navigate.”

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Posted 1 week ago

“I contact agent with questions for clarity, they walk me thru claim process, Pets Best process claims, sends EOB rather quickly, & reimburses, Enjoy the Service.”

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Posted 1 week ago

“I am new to pet insurance and I was reluctant to pick because there are so many but I chose PetsBest because of the many positive reviews and coverage. So far, all is true and happy with my choice! Thank you PetsBest!”

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Posted 1 week ago

“After purchasing Pets Best the coverage has become less and less and I spend half my time disputing the claims becasue they keep saying "pre-existing" even when my vet is very clear that it is not.”

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Posted 1 week ago

“The best pet insurance on the market. Prompt claims handling and reimbursement.”

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Posted 1 week ago

“Great thank you”

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Posted 1 week ago

“Great coverage”

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Posted 1 week ago

“Super quick at processing and no scam. They pay for what you insured for. I never had issue to why them with my dogs. Both German shepherd. They paid for the cancer treatment too. So happy I learned about this company. They have better prices compared to my healthy paws pet insurance before. This is why I switched companies.”

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Posted 1 week ago

“I love that with Pets Best we can make decisions based on what is BEST for our pup, not on what we can or can not afford. Grateful for our plan and the support it offer our family. Thank you!”

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Posted 1 week ago

“Good explanations for deductible and copay amounts. Prompt payments.”

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Posted 1 week ago

“Thank you for your quick analysis and reimbursement of expenses.”

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Posted 1 week ago

“Pets Best is the only insurance I will rely on for my two furbabies. I totally understand my policy so there are no surprises on what is covered. I have peace of mind knowing I never have to choose between quality care and the life of my kitties. Pets Best is the best!”

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Posted 1 week ago

“The claim process is way too long. Even after approval payment has still not been paid to direct deposit.”

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Posted 1 week ago

“I've been very happy with the claim process.”

Helpful Report

Posted 1 week ago

Pets Best Insurance is rated 4.3 based on 27,270 reviews