Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,554 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a very decent company. We will stick with them. Some claims take a couple weeks so just be weary of that but they’re good about reimbursing and being fair”

Helpful Report

Posted 1 year ago

“Excellent coverage and fast payment of claims”

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Posted 1 year ago

“Ease of making a claim, fast response, comprehensive explanation of benefits. Thanks.”

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Posted 1 year ago

“First claim, everything according to the plan I purchased. Reimbursement went to deductible as arranged. Very timely resolution to our Cavapoo's bills. We are happy to know she is covered now for the rest of the year. Premium cost was very reasonable for included coverage. Very happy with our choice.”

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Posted 1 year ago

“excellent customer service every time. products arrive in perfect condition and on time. prices are competitive. ALWAYS a great experience!”

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Posted 1 year ago

“Easy to file claims and fast review time.”

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Posted 1 year ago

“They have always been responsive to my claims and fairly quick. If a claim has taken extra time, they have sent updated emails. Thank you!”

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Posted 1 year ago

“I have a different Pet insurance for my older dog. Claims are settled quickly and paid at 75-80% of total claim.”

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Posted 1 year ago

“These guys are the best. I submitted my claim and it was processed the next business day. I received approval the next day and the reimbursement was deposited in my account within 3 days. I wish my insurance was this fast.”

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Posted 1 year ago

“I took my dog to the vet over 10 days ago and after many conversations with them they still haven't re-embersed me I still don't know what portion of the bill they intend to pay. I didn't have an extra 800.00 so I had to use my rent money. VERY SLOW TO PAY”

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Posted 1 year ago

“Pleased with the service provided. Looking forward to getting forward to being reimbursed.”

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Posted 1 year ago

“Was able to work with me to get all of the documents from Al vets and come to the correct conclusion.”

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Posted 1 year ago

“I purchased a coverage level plus wellness plan which I believed would provide a better amount of reimbursement compared to the lower insurance plan. However, I have found the Pets Best are not good and do provide a level of reimbursement expected for their top tier plan. For other first time pet insurance buyers, I recommend you look into other insurance companies before deciding on Pets Best. It may be pet insurance overall which leaves some room for improvement but so far I am not impressed or happy with this pet insurance.”

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Posted 1 year ago

“Quick and easy claims process”

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Posted 1 year ago

“I have been very pleased with Pets Best.”

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Posted 1 year ago

“I have had nothing but a wonderful experience using Pets Best for my two dogs. Submitting a claim is easy and processed timely. Highly recommended for all pet owners!”

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Posted 1 year ago

Hi Carey, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family!

Posted 1 year ago

“They processed claim very quick and within two weeks the money is in the bank. Customer service is good!”

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Posted 1 year ago

Hello Jasper... Thank you for the kind words, we strive to make the claims process as quick and seamless as possible. So glad we could help! -TH

Posted 1 year ago

“Easy submission. Quick acknowledgement. Fast payment of benefits.”

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Posted 1 year ago

“Pets Best offers top notch payment for reimbursement and is pretty quick reviewing documentation and payments.”

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Posted 1 year ago

Hi Joan... we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your experience with us and for being part of our Pets Best family! -TH

Posted 1 year ago

“Fast turn around on claims that you turn in.”

Helpful Report

Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 32,554 reviews