Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,557 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The timing is TERRIBLE”

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Posted 1 year ago

“EXCELLENT and reliable insurance coverage. It easy to understand their explanation of benefits. I wish they would cover humans.”

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Posted 1 year ago

“Consistently ethical company! Excellent customer service! No dishonesty and no delay on paying me my dog’s claims for veterinary services.”

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Posted 1 year ago

“They take a long time to process claims and don’t accept the receipts that the online companies provide, so it’s a hassle to provide proof of purchase.”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“I like the system that Pets Best has in place for issuing and receiving a claim. Response time is good.”

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Posted 1 year ago

“To the intire team at Pets Best.. a very big thank you. Over the 13 years for my little Jack Russell most amazing dog ever. She battled much of her 13 years off and on. Pests Best was always there for us. She is resting with no more pain . gone to soon. Thank you Rcooley and Jaxs”

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Posted 1 year ago

“Switching to this pet insurance was initially a source of frustration. In the past, I've used other providers, and I was tempted to switch back due to the slow processing times and lack of updates. It felt like my claims were in a black hole. If this continues I will be forced to change insurances again.”

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Posted 1 year ago

“So far I have absolutely zero complaints!!”

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Posted 1 year ago

“good coverage”

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Posted 1 year ago

“Wellness claim has reviewed and money reimbursed quickly.”

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Posted 1 year ago

“Of all the pet insurance available out there, I couldn’t be more happy with my choice of Pets Best. Over the last year or so, I have submitted two claims for payment. Both were processed within two weeks of being submitted. No delays, and funded directly to my bank account. To me that is excellent service!”

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Posted 1 year ago

“They seem like they pay a fair share of the bill and does a good job at helping me send in the receipts that I'm not sure of what I'm doing. No complaints yet. GOOD JOB!!!&”

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Posted 1 year ago

“Great insurance coverage! Always helpful and personable!”

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Posted 1 year ago

“Happy to have insurance because you never know when you'll need it. Yes, its expensive, but I like the peace of mind. Their website and app are easy to use, easy to file a claim with. Reimbursement comes quickly, usually in 7-10 days.”

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Posted 1 year ago

“Reliable insurance company. Very satisfied!”

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Posted 1 year ago

“I had very positive experiences. Helpful customer service agents and helpful with claims.”

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Posted 1 year ago

“We've used Pets Best Pet Health insurance for 8 years, and will continue to do so for our pets. They provide great coverage, have good rates and they have a very reasonable claim filing and reimbursement process. I'd love to see coverage expansion to herbal supplements. Thanks to everyone at Pets Best !”

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Posted 1 year ago

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Posted 1 year ago

“PetsBest makes it convenient to file a claim and easy to collect.”

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Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 32,557 reviews