Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,690 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The claim was easy to submit and it was processed quickly.”

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Posted 1 year ago

“I am so happy I have Pets Best Insurance My Dog is a diabetic & has cushings disease and the cost to keep her alive would not be possible without Pets Best Insurance. They cover all medication, & tests. I thank them so much for their caring & support. If you don't have pet insurance I urge you to sign up for Pets Best Insurance.”

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Posted 1 year ago

Hi Barbara, thank you so much for sharing your experience. We are glad to hear we have been able to help with your dog’s medical expenses. Thank you both for being part of our Pets Best family! - PF

Posted 1 year ago

“Quick this time and paid well and quickly”

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Posted 1 year ago

“Claims are handled promptly and efficiently.”

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Posted 1 year ago

“Very easy to file claims. Fast response times. Fantastic customer service. Recommend to anyone looking for great pet insutance.”

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Posted 1 year ago

“Great service and quick claim turnaround.”

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Posted 1 year ago

“Great pet insurance! It was easy to file my claim with the app. I was informed right away that the claim was approved and a check would be sent to us out in just a few days. I feel like my pup will get the best care because we know we have this good plan to rely on”

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Posted 1 year ago

“Easy claims process, fair and honest reimbursements. Not the cheapest pet insurance, but they at least cover what they say they're going to. The cheaper carriers (which we have had) eventually will reimburse, but there is a LOT of back and forth. Pets Best has been great, however if they continue to increase their premiums at the rate that they have been, it will become cost prohibitive, and we won't continue our policies.”

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Posted 1 year ago

“We’ve been with PetsBest for 4 years now and they’ve always been on top of our claims and quick to get us reimbursed.”

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Posted 1 year ago

“Speedy claim response.”

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Posted 1 year ago

“I have been satisfied with Pets Best to date. My cat was very healthy but I felt she needed heath insurance just in case. Sure enough she developed hypothyroidism, and needed care and medication. Pets Best has been responsive and prompt in responding to claims and questions.”

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Posted 1 year ago

“Great insurance”

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Posted 1 year ago

“Pets Best has been great! It is easy to use and we have never had an issue with a claim getting paid. It is such great peace of mind!”

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Posted 1 year ago

“Very happy with service provided.”

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Posted 1 year ago

“Love the ease of uploading claims in the app. Quick processing.”

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Posted 1 year ago

“A great find in the world of insurances that try to scam you instead of help. I have been with this company for the last 4 years and cannot be happier, even though the price went up almost 60% … but I think that would be true for any insurances nowadays. Very quick claim review and reimbursement, great and helpful customer service. Would definitely recommend this company to anyone.”

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Posted 1 year ago

“It’s fine, it takes a really long time to hear back on a claim. Anytime I’ve called in, the service is acceptable, not extraordinary.”

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Posted 1 year ago

“Always very prompt with claims. Customer service is great. Relatively easy to understand claims.”

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Posted 1 year ago

“Its a great insurance. The only thing I wish is that they would lower the premium. It's gone up too much.”

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Posted 1 year ago

“I couldt be happier with this insurance ! Whenever I need help they are there with the vet hot line , or customer service , they are fast to pay too, although my app stoped working I do it online all”

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Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 30,690 reviews