Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,502 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been quite pleased. Your response to claims is great. Not happy with the rise in cost.”

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Posted 11 months ago

“Pets Best is amazing and provides adequate coverage for my dog. The claims process isn't too bad, and claims are mostly processed and paid out in a timely manner.”

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Posted 11 months ago

“Il very happy with your business”

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Posted 11 months ago

“We are very happy with the service and cost of our dogs policy. They have been prompt with reimbursement and attentive to correspondence.”

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Posted 11 months ago

“Easy to work with and fairy fast payment.”

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Posted 11 months ago

“Thanks! You guys do a great job..”

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Posted 11 months ago

“Takes way to look to process claims”

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Posted 11 months ago

“So far it's been superb”

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Posted 11 months ago

“They are amazing.”

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Posted 11 months ago

“The review and decision was very prompt.”

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Posted 11 months ago

“Very quick process of my claim, thank you.”

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Posted 11 months ago

“Transparent policy and coverage. Timely claim filing and resolution process.”

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Posted 11 months ago

“I actually liked PetsBest for the longest time, even though the premiums increased 50% over four years. However, I just received notice of an ADDITIONAL 80% increase in my monthly premium, now $90 a month--which is more than I pay for MY health insurance. My premiums have now TRIPLED in a period of 5 years, and I will be researching alternatives to PetsBest.”

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Posted 11 months ago

“the reimbusements used to be quick and efficient. now they are slow if at all. I called and the person i spoke to could care less. looking for a new insurance company”

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Posted 11 months ago

“Always kept up to date on the goings on of the claim. My last submission was processed and paid quickly.”

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Posted 11 months ago

“I refer at least one person a week to pets best insurance. I’ve not had any others to compare to but they gave me the best rate when I was shopping and they’ve never given me trouble about a claim. I find their processing times to be fair. They’ve kept up their end of the relationship and I appreciate that. I specifically joined a pet insurance research Facebook group to refer ppl to them as often as possible.”

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Posted 11 months ago

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Posted 11 months ago

“We’ve had Pet’s Best insurance for 5 years and have been very happy with the coverage, customer support and ease of filing a claim.”

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Posted 11 months ago

“They have been great to work with.”

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Posted 11 months ago

“Totally amazing and prompt customer service. I tell everybody about you.”

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Posted 11 months ago

Pets Best Insurance is rated 4.3 based on 32,502 reviews