Phase Eight Reviews

Name: Phase Eight
Rating: 4.31

4.3 Rating 7,008 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,169

Anonymous

Anonymous // 01/01/2019

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“Beautiful dress but so dissapointed how it arrived , it was very creased and stuffed in a small plastic bag , no hanger , I ordered another from different company same price arrived wrapped in tissue no crease in a box on a hanger , I expect something that cost nearly £200 to be at least ironed”

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Posted 6 months ago

“I like Phase 8 but over the years Ive noticed that the sizing has changed. Every item seems to be be very large (even the petite versions). Needs to be sorted. We're not all 6' tall”

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Posted 6 months ago

“I like phase eight but when you ask for a review I don’t want to review your company it’s not my prerogative or interest. Just the item please!!!”

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Posted 6 months ago

“Dress nice but odd sizing! Was disappointed with paying for return when drive to store to return”

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Posted 6 months ago

“Didn’t fit very well”

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Posted 6 months ago

“Great hat pity about the delivery process.”

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Posted 6 months ago

“I liked the dress but you would need to be over 5’9 to wear it. Had to return. Would be handy to know the length before buying.”

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Posted 6 months ago

“Pleased with the fast delivery and the jacket was packed well”

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Posted 6 months ago

“Very long needs a petite option”

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Posted 6 months ago

“Lovely outfit but I returned it because the stitching was poor , I looked at other outfits in the shop which had the same poor /ruched stitching , disappointing as it was lovely outfit”

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Posted 6 months ago

“Like their products and sizing is always true. Unfortunately I have recently had two orders cancelled as they were unable to fulfil my order”

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Posted 6 months ago

Hi Ann, Thank you for your kind words about our products and sizing — we really appreciate your loyalty. We’re very sorry that your recent orders were cancelled due to stock issues. We understand how disappointing this must be and are working to improve availability so this doesn’t happen in the future. We hope to have the chance to fulfil your next order and provide the experience you’ve come to expect from us.

Posted 6 months ago

“Good fit but looks a little big”

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Posted 6 months ago

Hi there, We’re glad to hear the fit is generally good! If it feels a little big, we recommend checking our sizing guide or considering changing for the next size down — we’d be happy to help with that. Thank you for your feedback!

Posted 6 months ago

“The dress is well made a good fabric but style not for me, if you are plus size and curvy it makes lower half look huge.”

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Posted 6 months ago

Hi Anne, Thank you for sharing your feedback. We’re glad the dress fabric and workmanship are to your liking, though we’re sorry the style isn’t right for you and that it emphasizes the lower half. If you’d like, we can suggest alternative styles that may be more flattering for a plus-size figure and share tips on fit. We’re here to help with sizing guidance or any query you may have.

Posted 6 months ago

“Staff friendly and helpful”

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Posted 6 months ago

Hi there, Thanks for your kind words about our staff being friendly and helpful. We’re glad we could assist.

Posted 6 months ago

“Arrived swiftly”

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Posted 6 months ago

Hi Catherine, Thanks for your note — we’re glad it arrived swiftly. If you need any help with sizing, products, or future orders, we’re here for you.

Posted 6 months ago

“I liked the style and contrast in colour but was disappointed with the fabric. So sadly I returned the item”

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Posted 6 months ago

Hi Sandra, Thank you for sharing your thoughts. We’re glad you liked the style and colour contrast, and we’re sorry the fabric didn’t meet your expectations. If you’d like, we can help you find alternatives with a similar silhouette or fabric type, or provide tips on care and maintenance. We appreciate the feedback and hope to have the chance to better meet your expectations next time.

Posted 6 months ago

“Very itchy material.”

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Posted 6 months ago

Hi Zoe, We’re sorry to hear the material feeling itchy. If you’re comfortable, we’d be happy to help find a more suitable fabric option or suggest items with softer, itch-free fabrics. Please share any preferences or the item you’re considering, and we can guide you to a better-fitting choice.

Posted 6 months ago

“Beautiful dress but far too long ...need to be at least 5ft 9 . Unfortunately had to return .”

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Posted 6 months ago

Hi J, Thank you for sharing your feedback. We’re glad you loved the dress but sorry the length wasn’t right for you. If you’d like, we can help look for styles with a shorter hem or suggest alterations that could work for you. We’re also happy to assist with returns or exchanges as needed.

Posted 6 months ago

“Sorry, I love Phase Eight but this jumpsuit was disappointing. On the website it looked like a white/ivory background with pinky flowers. In reality it was a dingy peach-like background and looked like old granny's curtains. Shame because quality was nice and I liked the sequin sheen. But not for me so I returned it.”

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Posted 6 months ago

Hi Lesley, Thanks for sharing your thoughts. We’re sorry the jumpsuit didn’t match the online colour in person. We’re glad the quality and sequin finish met your expectations, though, and it’s a shame it wasn’t the right fit for you. If you’d like, we can help you find a similar style in a shade that matches your preference, or assist with a refund if you haven’t already completed that.

Posted 6 months ago

“Delivery was quick. The box was damaged on delivery. Luckily the dress was ok.”

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Posted 6 months ago

Hi Tiffany, Thank you for your feedback. We’re glad the dress arrived okay, but we’re sorry the box was damaged on delivery. We’ll raise this with our delivery partner to prevent it happening again. If there’s any damage to the dress itself, please let us know and we’ll work with you on resolving this.

Posted 6 months ago

Phase Eight is rated 4.3 based on 7,008 reviews