“Arrived quickly, well packaged
Item not as expected, dissapointed with bag
Returned to store, no issues with refunding however refund very slow (online purchase) compared to previous returns.”
“Unfortunately 3 days after delivery due date, I have still not received the dress. Cannot get in contact with Evri and their tracking website won't load. I have had a refund for postage although that does not alter the fact that Evri is not shining a hood light on Phase Eight, as a reliable company when it comes to delivery or delivery dates.”
“Paid for next day delivery twice as I down sized never arrived next day. I received a refund had to do a live chat. Think as a company this would of been a better service.”
“I am usually very pleased with the service from phase Eight & have bought a lot of clothes over the years. Although disappointed on this occasion as stated in my comments above.
The dress is lovey, I really like both the colour & style.”
“Was very disappointed this time. Last time bought in John Lewis Liverpool. This time online. I paid for next day delivery £6 ridiculous as two items got to me after 8pm.
Items were tightly packed and creased. The creases took several presses to get out only came out after I washed the dress I’d not buy again and I wouldn’t recommend. Very unhappy customer.”
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