“I dont know who is to blame but the parcel arrived a bit battered and also open
The tape used to secure wasnt covering all the flaps of the cardboard packaging so could be a fault of the packers.”
“A lovely range of clothing but unfortunately only a limited number are available in petite range which is what I need. Also no opportunity to try petite in the few remaining stores”
“Customer Services hung up on me twice after having waited over ten minutes each time!
In the end I called Kingston store with my query and the shop assistant was helpful.”
“Usually I am pleased with Phase Eight have used them many times, but on this occasion the items chosen were so big I had to return both. Disappointing”
“I would have awarded a better review had it not been for the very poor quality of the matching shoes and bag. The rest of my outfit is really lovely and I look forward to wearing it at my daughter's wedding.”
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