Phase Eight Reviews

Name: Phase Eight
Rating: 4.31

4.3 Rating 7,008 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,169

Anonymous

Anonymous // 01/01/2019

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“Lovely dress in the photograph however doesn't live up to expectations”

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Posted 2 months ago

“Waited over two weeks for delivery but while waiting I got an email asking me to review my purchase. Feel this company don't know what they are doing”

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Posted 2 months ago

“Too see through”

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Posted 2 months ago

“It was nice by did not suit me.”

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Posted 2 months ago

“Arrived promptly and unfortunately had to be returned. Return process worked faster than previous experience . However it would be so much easier if products could be returned in store , a facility which is not available in Ireland currently from Phase eight”

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Posted 2 months ago

“Disappointed that the jumpsuit had a pull in the leg and had to be returned and I was charged to return a faulty item”

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Posted 2 months ago

“The trousers were poor fit for petite so had to return”

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Posted 2 months ago

“Phase Eight itself has brilliant customer service. Usually I am really pleased with items purchased however on this occasion I was not impressed with the quality of the product at all. Therefore I returned to store as I had bought it online. Slightly unimpressed that I paid £3.95 for delivery and this is not refunded when the item is returned.”

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Posted 2 months ago

“Bought online, easy website to use. Returned item to store, staff were scarce, but very nice”

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Posted 2 months ago

“very long for a petite dress”

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Posted 2 months ago

“Phase Eight have plenty of clothes & accessories to chose from. I don’t like that you have to pay for returns though. I would have bought a lot more stuff to try if it wasn’t for their return policy.”

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Posted 3 months ago

“Phase eight clothes are good quality but sometimes can be a little big for me . It would be good if there were more petite size clothes especially tops and blouses.”

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Posted 3 months ago

“Lots of loose threads and top button hole was broken,can't send photo already returned”

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Posted 3 months ago

Hi Petrina, We’re sorry to hear about the loose threads and the broken top button hole. Please contact our Customer Care team so we can look into this and assist further. Kind regards, Team Phase Eight

Posted 3 months ago

“Delivery very prompt and smooth, however the cost of returning it from Ireland (€20) is probititive for speculative purchasing. I would be reluctant to purchase again for that reason.”

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Posted 3 months ago

“Adequate service, quality seems to have reduced”

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Posted 3 months ago

“The petite sizing is abit off... especially around the neckline and arms/sleeves in terms of the dresses. The return policy for sale items of 14 days is a bit off putting as i find that i have had to return some items without getting any opinions on them from family or friends especially occasion dresses”

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Posted 3 months ago

“Dress was very late arriving, but they kept me informed and refunded delivery charge.”

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Posted 3 months ago

“Lovely clothes, good customer service”

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Posted 3 months ago

“The shop it’s self is fab but the pink jump suit I bought is so stunning but the back zip is so fine it catches on the thicker bit of material around the middle area. Change the zip and it will be great!”

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Posted 3 months ago

“Delivery ok , refunds take forever.”

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Posted 3 months ago

Phase Eight is rated 4.3 based on 7,008 reviews