Login
Start Free Trial Are you a business? Click Here

Phase Eight Reviews

4.3 Rating 7,256 Reviews
83 %
of reviewers recommend Phase Eight
Read Phase Eight Reviews
Anonymous
Anonymous  // 01/01/2019
“Waited over two weeks for delivery but while waiting I got an email asking me to review my purchase. Feel this company don't know what they are doing”
Helpful Report
Posted 4 months ago
“Too see through”
Helpful Report
Posted 4 months ago
“It was nice by did not suit me.”
Helpful Report
Posted 4 months ago
“Arrived promptly and unfortunately had to be returned. Return process worked faster than previous experience . However it would be so much easier if products could be returned in store , a facility which is not available in Ireland currently from Phase eight”
Helpful Report
Posted 4 months ago
“Disappointed that the jumpsuit had a pull in the leg and had to be returned and I was charged to return a faulty item”
Helpful Report
Posted 4 months ago
“The trousers were poor fit for petite so had to return”
Helpful Report
Posted 4 months ago
“Phase Eight itself has brilliant customer service. Usually I am really pleased with items purchased however on this occasion I was not impressed with the quality of the product at all. Therefore I returned to store as I had bought it online. Slightly unimpressed that I paid £3.95 for delivery and this is not refunded when the item is returned.”
Helpful Report
Posted 4 months ago
“Bought online, easy website to use. Returned item to store, staff were scarce, but very nice”
Helpful Report
Posted 4 months ago
“very long for a petite dress”
Helpful Report
Posted 4 months ago
“Phase Eight have plenty of clothes & accessories to chose from. I don’t like that you have to pay for returns though. I would have bought a lot more stuff to try if it wasn’t for their return policy.”
Helpful Report
Posted 4 months ago
“Phase eight clothes are good quality but sometimes can be a little big for me . It would be good if there were more petite size clothes especially tops and blouses.”
Helpful Report
Posted 4 months ago
“Lots of loose threads and top button hole was broken,can't send photo already returned”
Helpful Report
Posted 4 months ago
Hi Petrina, We’re sorry to hear about the loose threads and the broken top button hole. Please contact our Customer Care team so we can look into this and assist further. Kind regards, Team Phase Eight
Posted 4 months ago
“Delivery very prompt and smooth, however the cost of returning it from Ireland (€20) is probititive for speculative purchasing. I would be reluctant to purchase again for that reason.”
Helpful Report
Posted 4 months ago
“Adequate service, quality seems to have reduced”
Helpful Report
Posted 4 months ago
“The petite sizing is abit off... especially around the neckline and arms/sleeves in terms of the dresses. The return policy for sale items of 14 days is a bit off putting as i find that i have had to return some items without getting any opinions on them from family or friends especially occasion dresses”
Helpful Report
Posted 4 months ago
“Dress was very late arriving, but they kept me informed and refunded delivery charge.”
Helpful Report
Posted 4 months ago
“Lovely clothes, good customer service”
Helpful Report
Posted 4 months ago
“The shop it’s self is fab but the pink jump suit I bought is so stunning but the back zip is so fine it catches on the thicker bit of material around the middle area. Change the zip and it will be great!”
Helpful Report
Posted 5 months ago
“Delivery ok , refunds take forever.”
Helpful Report
Posted 5 months ago
“Very hit and miss”
Helpful Report
Posted 5 months ago
Phase Eight is rated 4.3 based on 7,256 reviews