“I bought the dress online in the sale, However is still was not a cheap dress, the packaging was like a pakage from ebay. Came loose in a plactic bag, extremly creased on arrival. I expected higher standards from phase eight. This is the first time I've purcased from phase eight on line and the experience wasnt a great one. In shop service is always good.”
“Good on line shop. I found what I wanted really easily. They kept me informed of what my order was doing with delivery. Unfortunately if you need a refund you don’t get much information though just you have to wait”
“The top is beautiful rich colour and was well made. However the sizing is off. I ordered the top in my usual number but it was tight across the chest. The top is not for bigger busts.”
“The jacket and trousers are lovely and really good quality, however the 3 stars is because they arrive so screwed up i had to pay the dry cleaners £7 to press them both .”
“As a petite buyer this outfit felt quite large and out of proportion. The top part was pretty but the bottom part didn’t look as nice. I didn’t purchase the outfit.”
“Unfortunately hat was not delivered due to Supplier issues but my money was refunded very quickly
A major disappointment as it was perfect for the dress I also bought from you”
“Phase Eight have good quality clothing at reasonable prices. My only objection is they deal with more “occasion” clothes than everyday clothes, which now I am retired I don’t have much need for.”
“It is not how it looks on the website. The trousers are very wide and really long. The images on the website made it look like the trousers were slimmer and shorter almost ankle glazers.”
“Ik heb het product ontvangen. Helaas was deze te klein, maar wel van goede kwaliteit.Ik ontvang steeds e-mails van jullie, maar de bevestiging van mijn retour helaas nog niet. Het is nu 8 dagen geleden dat ik het heb teruggestuurd. Ik zou graag een bevestiging ontvangen dat het in behandeling is.”
“Have tried to order twice now. Both experiences problematic. First order cancelled, as item not actually in stock. Re- ordered but now delayed, still not arrived. So cannot comment in item”