Thank you for your feedback, Shirley. We’re really sorry to hear you were disappointed with your experience. We would love to try and put it right.
Please do reach out to us: https://www.phase-eight.com/here-to-help/contact-us.html
Thank you for taking the time to share your thoughts, Helen. We’re sorry this dress didn’t meet your expectations and appreciate you letting us know, feedback like yours helps us do better.
We really appreciate you taking the time to share your thoughts. Sorry to hear the descriptions and packaging weren’t quite right, that’s not the experience we want for anyone. We’ll be reviewing this to make sure we do better next time.
I’m really sorry you’re unhappy with the padding and for any concern about animal cruelty. This isn’t the experience we want. Please contact our customer care team with your order number and details so we can review this and discuss next steps.