Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,818 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the refurbished apple ipad,. Price fantastic and really affordable for me as a senior citizen. Would recommend phonebot to anyone looking for another ipad”

Helpful Report

“This is my second purchase from Phonebot in both instances the website was easy to navigate and the purchasing process was simple straightforward and easy, the invoice/receipt was emailed promptly and the goods delivery kept me updated. The goods have been as described and work in good order with no issues. I would happily recommend using Phonebot.”

Helpful Report

“Recently purchased a refurbished iPad for my grandson at a great price in excellent condition and works great! My grandson luvs it. Thankyou Phonebot was a great buy and quick delivery plus very easy transaction also great communication.”

Helpful Report

“Product was delivered promptly and it works as expected. I would purchase from them again and recommend them.”

Helpful Report

“Easy transaction, fast delivery, phone as described. Very happy with purchase and experience.”

Helpful Report

“very good condition,plenty of usable programs and seems to be working just fine.The speed of the computer is so much faster. Very pleased-would recomend to others Regards Peter”

Helpful Report

“Full phone cloning service at hackerspyville Out of all the parental controls have tried this application is outstanding. I can see all my kids from one dashboard. App blocker and screen time access control are great features to handle their digital exposure. I can monitor their online activity as well which is very important in this time. Best app for locating your kids when they are out. I can check their location history anytime and get notifications when they reach school. I am giving it five stars for its quality, contemporary facilities, and efficiency. CLOUDGEEKSYNC@GMAIL.COM”

Helpful Report

“Very happy customer. Phone is in absolute mint condition. What a great service. I fully recommend these guys.”

Helpful Report

“Great Product, service, price & speed of delivery....big thumbs up for a first time customer”

Helpful Report

“Entire process of purchasing a refurbished phone was simple. Arrived on time and the description of the phone was accurate, it is in almost perfect condition. Very happy with my phone.”

Helpful Report

“Very happy with purchase though I was skeptical at first - phone arrived swiftly in perfect condition as described. It even came with a screen protector already applied and a case which I wasn’t expecting! Well worth the money.”

Helpful Report

“iPad was as described. Good condition. Prompt delivery. Very happy.”

Helpful Report

“All aspects of my purchase, from order placement to delivery, met my expectations, so would not hesitate to use Phonebot again”

Helpful Report

“Phone just arrived , many thanks for your service ,”

Helpful Report

“Great to deal with! Customer service exceeded my expectation Fast Delivery and ideal for those wanting to save money Phone received as described and looking to do more business! Thanks”

Helpful Report

“Simply professional. Delivered the ordered iPhone in genuinely "as new" condition as promised. Ahead pf schedule and with added value of including the charger and silicon iPhone protection cover. Saved us the hassle to chase/order the charger separately. The model supplied was A2275 that works on Aussie bandwidth and the battery capacity was 92%. Can`t really ask for anything more, except to say "keep up the good work" and we will come back with our next electronic purchase. Frank (Sydney)”

Helpful Report

“I purchased an Ipad Pro 3rd generation, it arrived very quickly and looks like new. It is working well and I am very happy with my purchase.”

Helpful Report

“I just upgrade to aiPhone 13 Pro max from a 12 pro max. I can not be happier with my purchase. It was described as grade A and when delivered I was not disappointed. I have had no issues and would recommend updating your phone through Phonebot”

Helpful Report

“Phonebot were an amazing company to purchase from. Helpful with all my questions and easily resolving a small problem I had.”

Helpful Report

“I am very happy”

Helpful Report

Phonebot is rated 4.6 based on 3,818 reviews