Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,775 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with Ross, He was very helpful for me, He guided me well and detail im well satisfied with phonebot I ordered the phone now waiting for the delivery.”

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“Second phone purchased, both as described. Very happy”

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“Purchased a iPad that was refurbished and saved a tremendous amount from new price. Was a little worried but extremely happy when I got the iPad. It’s been quite some time and I have never had an issue. When it was delivered the charger was missing and another was sent immediately. Definitely would purchase from them again.”

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“Very good service. Nice and helpful staff. Very good price. Wonderful”

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“Delivery was swift. Price was fair product works perfectly too. I annoy phonebot quite a lot with all my questions via whatsapp and they still help me no issues I changed my mind about the google pixel 4 xl they had no issues with issuing me a refund to purchase a Samsung s21 instead so I trust them”

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“I recently had to purchase a new phone and was looking for an application that would allow me to keep track of my children's activity. After doing some research, I decided to try Cyber-Prime.com. I was impressed by the fact that this application and its security features were very easy to install and use. I was also pleased with the customer service and the overall experience. Overall, I would highly recommend Cyber-prime.com to anyone looking for a reliable and user-friendly monitoring solution.”

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“Fantastic service & prices. I've purchased around 6 to 7 refurbished Phones from Phonebot for friends & family and they've lasted/Are still going strong. Simon who I've dealt with has been fantastic and I highly recommend this store for a wide array of Phone/Tech goods & services.”

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“Great phone, excellent customer service and packaging. Extras thrown in. Couldn’t be happier. Thank you Phonebot !”

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“Excellent service. I’ve had my phone for over 2 years with no issues. My daughters phone had a problem and it was fixed quickly under warranty and is now fine.”

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“I purchased the wrong case for my phone. David from Phonebot sorted out the correct case and replaced the wrong one without question. Excellent help and service. I'll always be a repeat customer!”

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“HAPPY WITH THE OUTCOME”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service, price and prompt delivery. I have purchased a number of products (iPhones and iPads), they were in great condition and exactly as described. I would highly recommend Phonebot, don't bother looking elsewhere.”

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“great service - was very helpful advise when deciding on a phone - very quick delivery!”

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Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fair price for a OnePlus 7t screen protector, tempered glass. Good customer service, helped me out a lot”

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“Bought a refurbished Phone wit was in excellent condition exactly as described.”

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“I was after a S10 with Snapdragon processor. The guy at Phonebot was super helpful and he suggested a A grade. I got the phone 3 days later and I am very happy. The phone is like new.”

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“I have found Phonebot to have not only the best prices but also great customer service. Their condition grades are true to word letting you shop with confidence.”

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“This is my third phone I’ve bought from PhoneBot, the quality, price & service (especially from Sam at the Reservoir shop) is the best. Highly recommended.”

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“iPhone 7 / 128GB purchase. I was looking for an iPhone without the $1000 price. Phonebots website directed me to the perfect phone. An "A grade" choice. The phone is perfect. No blemishes and work as described with 6 months warrenty. I could not be happier. Ordered online, and 3 days later arrived, with no fuss. After a bit of google searching found the price to be lower than other sellers. To ensure I received what I wanted I called them to explain to me what to expect. David Parker answered all my questions with a great knowledge of the type of phone I ordered, very professional. My needs are simple, the iPhone has many more features than I need. Definitely recommend calling David Parker to help you with what you are after. RATING: AAA+++ and service the same. He had taken his time with my queries, no hard sell or pushy. Yes, give them a call it's well worth it.”

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“The Phonebot new iphone 11 is great as was the deal and the service. Phone bot have been helpful in sorting through some hitches in the delivery of my phone. Highly recommend”

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Phonebot is rated 4.6 based on 3,775 reviews