Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,818 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product. Product was a like new iPhone 12. Very happy, thank you :)”

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“I am actually surprised that it arrives super quick. It came with phonebot box that protects the phone nicely. The price is super good and quality is also super.”

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“Happy wife happy life, she loves it.”

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“Very satisfied with my iPhone 11 Pro, thankyou for the free gifts”

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“I've bought refurbished iPhones twice from Phonebot and the quality has been exactly as expected both times. I find they have the best prices compared to other sellers of refurbed items, and I love the extras they include when you purchase from them.”

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“Got what I wanted quick and easy. Very Happy”

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“All I can say is it's the best phone I've had. It's only an S9 but in a new condition Very fast, I wonder why anyone would move it on. Great phone.”

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“Product came as advertised with included gifts. Took a little longer to get here, but we ordered over Xmas break. It's been a few months and phone is working very well. Will purchase here again.”

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“This is my third purchase from phone bot. Very happy with the info on the web site and the quality of the phones. Works def recommended.”

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“To be honest I was nervous about buying a refurbished iPad online for my son. But the product I received was in excellent condition and has worked perfectly! So happy with the service provided, I would purchase from here again.”

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“I find phonebot was great and fast service. I order second hand iPhone and the phone arrive faster than expected and they even gave me an extra charger for my phone. Much appreciated. Thanks gain”

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“Great service and the phone was in perfect condition. I brought it to replace my old iphone and couldn't be happier. Highly recommend this company.”

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“There was a short delay (a few days) in sending out my phone, but Phonebot notified me and then sent it express to compensate. Delighted with the product (Huawei P20 Pro dual SIM) - I chose "B" grade but the phone turned out to be in really excellent condition. A month later, I remain delighted. Glad to recommend them.”

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“Very happy. Phone arrived in box, as described with advertised extras included. Excellent price, AfterPay option & super fast delivery. Highly recommend.”

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“Phone great service great”

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“I enjoy buying from Phonebot. In recent years I have found the cost of keeping up with Technology expensive, especially now I am on the pension. Now I buy from Phonebot the whole process is simple and easy. I don't have to get to stores or deal with salespeople (unless I need to). Their products are reasonably priced, assessed honestly and well and clearly photographed. I have always been impressed and continue to be.”

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“Great service, great price 👍”

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“Thank you for the iPhone 11 Pro I recently bought from Phonebot. I am happy with my purchase and the good service I received from Phonebot. I thought the price was reasonable and I loved the extras that came with my order. My daughter was so impressed that she is going to buy a phone from Phonebot.”

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“Great phone, good price with free cover and charger. Delivery was reasonably fast. Very happy with my phone would highly recommend Phonebot to my friends and family.”

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“Great selection of current phones and excellent prices”

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Phonebot is rated 4.6 based on 3,818 reviews