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Phonebot Reviews

4.6 Rating 3,697 Reviews
91 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
Excellent customer service !
Helpful Report
We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we can improve our services and new products to meet the needs of our valued customers. I hope we have lived up to your expectations. For any queries feel free to reach us at support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot
Customer service team are brilliant the company were effortless to help out and a pleasure to work with
Helpful Report
Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
Excellent customer service Willing to work through any problems to get a great outcome
Helpful Report
Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us at support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB
Amazing & easy process from start to finish. So happy with my refurbished iPhone 11 and the freebies that came with it!
Helpful Report
Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB
good refurbish phone The COndition was as described Swift delivery 2nd time purchased from them - would buy again
Helpful Report
Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you have purchased again and we have lived up to your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great phones cheap price
Helpful Report
We’d just like to thank you for taking the time to write this review. We desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Bought a "Grade A" OnePlus 7t Pro 5G McLaren edition - and was concerned that it may have some screen burn-in or scratches due to being a 2nd-hand phone at half the price of a new one. I am incredibly fussy with things like this and Phonebot didn't let me down. The phone was in absolutely mint condition with not a single scratch on it or any sign of screen burn-in whatsoever. It was like getting a brand new luxury-tier phone for half the price - an amazing store that I'll use again when I want to replace this phone. Thanks Phonebot!
Helpful Report
We can’t thank you enough for the kind words about Phonebot, thank you for being a part of it. We would love to accommodate you in the Future. Your review means a lot to us and lets us know we’re on the right track! For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great service. Delivered everything as described
Helpful Report
We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very happy with the refurbished phone and customer service is excellent.
Helpful Report
We’d just like to thank you for taking the time to write this review. We desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Excellent :) fast delivery
Helpful Report
We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
No fuss, and phone arrived in excellent condition, very happy
Helpful Report
We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very happy
Helpful Report
We can’t thank you enough for the kind words about Phonebot, thank you for being a part of it. Your review means a lot to us and lets us know we’re on the right track! For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Bought my mum a birthday present. Great value for money, came well packaged and the accessories provided were top notch. When the time comes for me, I will definitely consider Phonebot.
Helpful Report
We’d just like to thank you for taking the time to write this review. We desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great service, awesome prices and received my earphones within 3 days. Highly recommend 👍🤩
Helpful Report
We can’t thank you enough for the kind words about Phonebot, thank you for being a part of it. Your review means a lot to us and lets us know we’re on the right track! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Great price, phone was as described, possibly better...quick delivery, very happy..
Helpful Report
We can’t thank you enough for the kind words about Phonebot, thank you for being a part of it. Your review means a lot to us and lets us know we’re on the right track! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
no comment
Helpful Report
We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
I am happy so far with my iPhone 12 mini. I have to get used to it since it’s vastly different to my previous SE model. Haven’t quite mastered everything yet.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very happy with my refurbished Google pixel 4. It shipped quickly and has been flawless thus far. Would recommend phonebot
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
On time as always i want a cover check price on a cover for ipad 6 gen
Helpful Report
"We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot "
Excellent service and communication...cannot fault the business. Very happy with product....5 stars to phonebot. Thank you
Helpful Report
"We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot "
Phonebot is rated 4.6 based on 3,697 reviews