Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,875 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 24th November 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone delivered from Melbourne to regional Qld in a few days arrived as promised in as new condition with over $100 bucks of free accessories. Easy hassle free transaction 👍”

Helpful Report

Thank you so much Roy!

“Found service was excellent and phone delivered in exactly the condition the phone was described as. Highly recommend these guys - members of my family have had similar experience with Phonebot.”

Helpful Report

Thank you so much Jon!

“I have been happy from the first time I contacted phonebot. I wanted a phone that suited my disability and they got it me in a wink. Great company.”

Helpful Report

Thank you so much Lester!

“Top quality phones at a great price. A grade is as good as new”

Helpful Report

Thank you so much John!

“Quick and easy to deal with and the phone works perfectly, am very happy ☺️”

Helpful Report

Thank you so much Tyler!

“iPhone 8 was just as expected. Can recommend.”

Helpful Report

Thank you so much Peter!

“Very satisfying”

Helpful Report

Thank you so much!

“Good service! No probs”

Helpful Report

Thank you so much Patrick!

“On my second phone now from phonebot, great quality at low prices. Why buy new at full price?”

Helpful Report

Thank you so much Eric!

“Great quality phone, timely delivery, well packaged”

Helpful Report

Thank you so much Areeb!

“Great value for money phone - never like to have phone plans from Telstra or Optus - lock you in and you are a slave - save a few dollars and get a like-new phone and choose your plan thats a fraction of the price from other providers that use the Telstra or Optus networks”

Helpful Report

“Easy to use website. Prompt delivery of my perfectly working older model phone.”

Helpful Report

“Arrived quickly. Phone as advertised.”

Helpful Report

“Purchased my Samsung Ultra earlier this year. So far it has functioned perfectly. Service at the shop when picking the phone up was prompt and friendly, and the price was very competitive.”

Helpful Report

“Second phone from Phonebot - Good service and fair prices and the products are as described also the support is very good. Anyone wanting a refurb phone to save some money or be a bit kinder to the planet should definitely consider their offerings.”

Helpful Report

“TᕼE ᗩᑭᑭ Iᔕ ᐯEᖇY ᕼEᒪᑭᖴᑌᒪ. TᕼE ᖴEᗩTᑌᖇEᔕ ᗩᖇE E᙭ᑕEᒪᒪEᑎT Iᑎ ᗩᒪᒪOᗯIᑎG ᖴᗩᗰIᒪY TO ᔕTᗩY Iᑎ TOᑌᑕᕼ ᗩᑎᗪ ᗷE ᔕᗩᖴE. TᕼIᔕ ᗩᑭᑭ ᑭᖇOᐯIᗪEᔕ ᗩ ᒪEᐯEᒪ Oᖴ ᔕEᑕᑌᖇITY TᕼᗩT GIᐯEᔕ TᕼE ᑌᔕEᖇ ᑭEᗩᑕE Oᖴ ᗰIᑎᗪ. 📩 ᑕᒪOᑌᗪGEEKᔕYᑎᑕ@GᗰᗩIᒪ.ᑕOᗰ 💬 ➕1️⃣ 2️⃣1️⃣3️⃣ 6️⃣3️⃣1️⃣ 9️⃣5️⃣4️⃣2️⃣”

Helpful Report

“Great company and great prices and very good customer service and support.”

Helpful Report

“This is my first purchase from PhoneBot online. I was very impressed with the online presentation of products and the navigation on the site. it made it easy to find the exact model and features i was looking for. I purchased a brand new iPhone 14 Plus. The pricing was very competitive and the service including shipping very professional. I can recommend PhoneBot as a trusted online store.”

Helpful Report

“Phone as described in as new condition. Very happy. This is my 3 Rd purchase from phonebot. Thankyou.”

Helpful Report

“Prompt communication and delivery. Phone as described and love it. Thank you Phonebot will use again.”

Helpful Report

Phonebot is rated 4.6 based on 3,875 reviews