Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the phone received, delivery was on time, decent price for the products, highly recommended.👍”

Helpful Report

“ordered phone on wednesday sent on thursday recieved on friday in perth wa brilliant service phone all good cheers”

Helpful Report

“The price was reasonable and the service was good.”

Helpful Report

“Please check your ordering page as the colour I wanted Space Grey had been deleted from your range and it meant I have waited longer for my phone to be delivered. You had to contact me re another colour or canceling the order.”

Helpful Report

“I purchased an iPhone7 and had some problems. I contacted phonebot to report the problem and was told to bring the phone back. I did what was asked and they swapped it. I’m not real keen on pink but the phone works. So I gave them 4 stars Peter Coffey”

Helpful Report

“Knowledgable, honest, friendly. Thanks!!”

Helpful Report

(Reservoir) -

“Great phone and price, very quick delivery time; very happy 😃”

Helpful Report

“Actually the product is really good l liked it so much for that price tag. There was a minor problem, the home button is about to come off. Except that i liked your service and product.”

Helpful Report

“They were very helpful an good price's as well.”

Helpful Report

“Good phone, good delivery and website easy to order form. Only problem was that after we ordered and paid we were informed several days later that they did not have the colour we ordered and we had to go with another option.”

Helpful Report

“Awesome and very quick to deliver”

Helpful Report

“Phone arrived in excellent condition.”

Helpful Report

“It is a very good service”

Helpful Report

“The phone is perfect exactly what I ordered and in perfect condition very happy with delivery time also”

Helpful Report

“Polite helpful assistance in store.”

Helpful Report

“Problem quickly resolved 👌🏻😊”

Helpful Report

(Reservoir) -

“Friendly, helpfull and knew what they were talking about plus understood the customer and needs. Gave a good price on the case with the iphone and very friendly towards both my sister and myself. Give them a go, they will send out to you plus you can order online and come in and pick it up.”

Helpful Report

(Reservoir) -

“Great reception. Value for money”

Helpful Report

“Fast postage Phone looks good and works as it should Excellent price”

Helpful Report

“fast delivery, everything as expected after day 2. Hopefully this will continue long term.”

Helpful Report

Phonebot is rated 4.6 based on 4,067 reviews