Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,946 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very happy with my new phone. Thank you”

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“Fast delivery, phone as advertised.”

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“Good service”

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(Reservoir) -

“Good service and quality”

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“amazing. affordable phone prices. good value for money. really helpful and friendly people. great for if you're looking for a new phone but don't wanna spend a lot of money. works like brand new”

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“Response time to questions was slow, and only partially answered. Service on delivery was excellent.”

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“good everything”

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“Great service, excelent phones value for money.”

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(Reservoir) -

“Great customer care have bought an XPeria Sony phone repuposed 1 2 years ago and the staff have always been of great assistance regarding any issues i have had. For ex ample, to install extra storage SD card. They did it all for me.”

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(Reservoir) -

“Phone arrived quickly and in excellent condition, as described”

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“Not bad i like the service”

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(Reservoir) -

Thanks mate 👍

“Fast delivery and the phone itself exceeded my expectations. Thank you. 😄”

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legend 😎🙌

“Very friendly, patient and helpful with advice and suggestions.”

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(Reservoir) -

Thanks Rita ❤️

“Wow I am surprised how much I like Phone bot and their service. New battery! The first thing this skeptic checked was the battery health, which was 100%. Case and screen cover included. The Ordering was surprisingly easy. Even the courier was great. I am normally very hard to please. I was so close to buying off gumtree and even looked at a few other places like Kogan and even Aliexpress. I only wish they popped up on my facebook ads or had better marketing so I didn't waste so much time searching before i stumbled on Phonebot.”

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“The like new Samsung Galaxy Watch LTE I purchased was shipped fast, arrived clean, with all accessories and was reasonably priced, I am a happy customer.”

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Enjoy the watch and don't forget if your on a contract with any of the 3 telcos, you can connect your watch to the same number and receive phone calls without a phone. How cool is that 😊

“Thank you for the new phone”

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(Reservoir) -

“Phonebot have excellent customer service especially for walk-ins and quality products.My friends and I have purchased flagship phones at fair pices from them and so far so good!would highly recommend.”