Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,946 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

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(Reservoir) -

“Great purchase and helpful staff.”

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“We received service beyond our expectations. We can thoroughly recommend this business!”

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(Reservoir) -

“Friendly staff, great value for money and reliable service. I will recommend them”

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“Very good, the phone was in good condition and it came really quickly.”

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“Great service, easy to use website.”

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“Great deal and fast delivery. Bought a class A iPhone and was not disappointed, it’s close to mint condition. Delivered charged with a screen protector installed. Couldn’t be happier, cheers”

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“Fast shipping. Good price!”

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“Great service & choice of phones”

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“Great honest service. Phone was better quality than expected.”

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“Good experience”

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“A great place to purchase a phone, its a simple way to pick out the phone you want and at competitive prices, the iPhone 6s was in better condition than I expected, easy transaction and fast delivery. Great job guys. Thanks John”

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“Phone arrived very quickly, in excellent condition, only issue, charger cable did not work. Lucky I had a few spare type C connector cables from my other mobile.”

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“Toll had the phone for 4 days stuck in cairns came today 2/9 Phonebot so easy to deal with”

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“Phone arrived dead No paperwork or phone details attached. Trying to send phone back for refund but have had no resposne to compmete the refund transaction.”

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“Great service”

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(Reservoir) -

“Friendly people good service”

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(Reservoir) -

“Great service, very helpful salesman. The product I purchased from here is excellent and have no problems with it. Totally recommend Phonebot.”

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“Good,quick delivery”

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“I was very happy with the prompt delivery and am satisfied with the product and the competitive price. However, the screen protector applied by phonebot has dirt trapped under the screen and is bubbly. I was disappointed with the lack of attention to detail shown in shipping the item in this condition.”

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Phonebot is rated 4.6 based on 3,946 reviews