Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This place is absolutely amazing if you’re looking for a iPhone or Samsung and you want to buy a phone for a good price, warranty and doesn’t come with the possibility of being a stolen phone like you could buy off somebody posting an add. I HIGHLY RECOMMEND THIS STORE! Staff are always friendly and polite and accommodating to your needs. A+++”

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“Phone arrived only a couple of days later, exactly as described. Such a bargain. I’m very happy and will recommend to friends.”

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“Order was received in a quick time frame and the overall quality of the phone is good. However, it is disappointing that I have to return it to have the camera fixed before as that was obviously not checked before selling the phone.”

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“Excellent product, service, communication and prices! Will definitely be back and will be recommending to friends and family!”

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“Postage was fast and the product as described.”

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“Great prices and delivery was within 5 business days.”

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“Good phone”

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“Very happy with new phone has just arrived no problems fast delivery also”

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“Customer service is very good and gave updates on order that It would be delayed. Appreciated the updates.”

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“Wrong charger was sent with phone.”

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“Been here twice and both times have been greated eith manners and resolved my issue within less then 5 minutes. I recommened to come here if you are looking to buy a phone for a decent price 😁”

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(Reservoir) -

“Good for first time experience satisfied customer”

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(Reservoir) -

“Great service!”

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(Reservoir) -

“Great price for product,delivery only took three days. Only complaint is that the cord for recharging was the wrong size for Samsung 8 mobile. Someone packed the smaller size,so I had to purchase the correct one.”

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“Great product, exactly what it says. Have purchased 3 phones now and all great”

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“Good service”

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(Reservoir) -

“Excellent, speedy service. Received phone in 2 days. Great condition, works perfectly”

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“In store service was great, with a bunch of solid recommendations to help me set up my new phone. So good to find a reliable OnePlus dealer in Australia.”

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“Very impressed”

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“I was disappointed with the phone I purchased. It was rated as A grade but both the front and rear camera don’t work and the wall charger is also broken.”

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Hello Ashley, Apologies for your bad experience. Situations like these seldom happen as we, at Phonebot, ensure that the product we deliver are thoroughly checked and in the best condition possible. I would request you to send your phone back to us and we'll replace it. Our address is: Phonebot Shop A, 289 Broadway Reservoir 3073 Victoria Make sure to factory reset your device and disable passwords if any to avoid further inconvenience. IMPORTANT: Kindly include a note describing the problem to help our staff process your request asap. Cheers!

Phonebot is rated 4.6 based on 4,067 reviews