Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,836 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent phone, price and service. Thanks.”

Helpful Report

Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I got the iPhone XS Gold 64G A Grade , it is amazing definitely recommend came with cheragerS! Case and looks brand new very very happy.”

Helpful Report

“Ordered a phone cover. Notified not in stock. No response to first reply of no stock. Quick refund given after 2nd contact. Happy with outcome.”

Helpful Report

“Better quality than expected!”

Helpful Report

“The phone I purchased was in the 'garage sale' section with apparently 'screen burn'. Well I more or less got a new phone for half price as the thing works like new and I can barley see the 'screen burn'. Thank you Phonebot for great service. More companies like yours need to exist that sell refurbished stuff and reduce waste.”

Helpful Report

“Service is really and products in very good condition.”

Helpful Report

“My arrived in a timely manne, have not used the as of yet.”

Helpful Report

“Very helpful with a fast turnaround on repairs.”

Helpful Report

“Great customer service, fast postage, quality product. Thanks!”

Helpful Report

“Spot on item description and Speedy delivery. Highly recommended”

Helpful Report

“I have purchased two reconditioned phones from you and had one repair over the last couple of years and I have been very satisfied with your friendly help.”

Helpful Report

“Quick delivery, easy transaction”

Helpful Report

“Phonebot went above and beyond to get my sons first phone to us in time for his birthday. Really happy with the quality of it as well, I highly recommend them.”

Helpful Report

“Fantastic phone and excellent service!”

Helpful Report

“Really good phone delivered very quickly Thank you”

Helpful Report

“Great service and very helpful & great price.”

Helpful Report

“iphone 8 arrived in As New Condition as described. I have had the phone for 3 months now, and it has and continues to work perfectly.”

Helpful Report

“happy with the service”

Helpful Report

“Good service, quick delivery”

Helpful Report

“Device was in great condition, arrived promptly. Was really happy with the service and the savings made by buying a second hand phone.”

Helpful Report

Phonebot is rated 4.6 based on 3,836 reviews