Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,961 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic phone in pristine condition, follow up checks by phonebot staff was polite and courteous, I can only say that the service offered was second to none. A wonderful company to deal with and one that I can highly recommend. Thank you Phonebot.”

Helpful Report

Thank You for choosing Phonebot for your recent order!! Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy with my phone purchase. Great condition. Fast delivery. Well packed with everything needed - even a new phone cover. I highly recommend Phonebot.”

Helpful Report

Thank You for choosing Phonebot for your recent order!! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Thank you for your service.”

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“Fast delivery, very happy with the condition of the grade A phone”

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“Product was as described, delivered quickly. Very happy”

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“Awesome team. Very prompt and efficient.”

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“The best ever had very fast delivery I am very happy”

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“Delivery a bit trapped during weekend, otherwise all good. Item in good working order. Very good shop/website.”

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“Fast delivery”

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“Happy customer”

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“Just what I wanted with prompt seamless delivery Will use Phonebot again”

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“Excellent service, speedy delivery. Love that Phonebot is helping to extend product life by restoring phones/batteries. Our throw away culture is terrible and keeping up with tech sustainably hard. Have already recommended Phonebot to family and friends. Great value for money!”

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“Fast service and item as described. Highly recommend.”

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“Great phone. Looks and works like new. Very quick delivery”

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“I was very happy with our purchase of the iPhone 6. Very clean. Also very prompt service. Thank you.”

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“Smooth transaction.”

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“Service was fast and phone is amazing”

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“Product works well and fast delivery time, even in the middle of COVID 19”

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“Very happy with both the service and the product I purchased. Delivery was not as promised but was kept in the loop as to why it was delayed. Would recommend to friends and family”

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“service was spot on”

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Phonebot is rated 4.6 based on 3,961 reviews