Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely the best one stop phone shop in Melbourne! Don't go anywhere else.. Triple A rating with 5 stars 😁.”

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“Good quality product, quick delivery, responsive customer service. Excellent!”

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“Got a great deal on an sd card. Posted quickly.”

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“Delivery is too slow”

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“Awesome customer service great help”

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(Reservoir) -

Thanks for your feedback mate!

“Extremely happy customer! Phone looks and feels brand new. Everything works perfectly and as a added bonus, came with a tempered glass screen protector and a case for free.”

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Thanks for your feedback Carley. Glad to help. Enjoy your new phone.

“good prices, warranty, serious”

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“Personable service, reliable and efficent.”

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(Reservoir) -

“Great friendy staff, great services and we got a great deal. We are happy with the phone. We will recommend you to family and friends.”

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“Great deal and some free extras”

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“Fast delivery”

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“My (Grade A) iPhone 7 had a boot issue soon after it arrived but I received a warranty replacement within a few days. The replacement phone has a couple of small rub marks on the rear of the phone but the screen and battery life are as good as a new phone. I bought from these guys because they are local Beware, many of the sellers of refurbished phones in Australia are actually overseas and it can be difficult and expensive to deal with them if an issue occurs within the warranty period”

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“Awesome service! They even helped me after closing hours! Ahmed was very friendly and helpful. Defenitely going to advise to other people.”

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(Reservoir) -

“excellent phone perfect service our new one stop phone shop thanks so much for you advice help and fab service well done”

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“I ordered a phone and havent heard anything back”

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“Very helpful”

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(Reservoir) -

“Happy with the quality and price”

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“excellent service and very happy with the communication for the expected delivery.”