Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,948 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service so far excellent. Received phone today. Happy with product so far.”

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“Very friendly, helpful and technically competent services”

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“Customer communication and outcome has been very positive. Thank you team!”

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“Prefect phone, can’t even tell it’s a Re-Ferb really fast shipping literally the next day!!!”

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“Easily, a lot of choice and the staff were helpful.”

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“Nice and helpful sale person. Phone fixed for decent price. Happy with the overall”

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“Great service”

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(Reservoir) -

“Gud dicounts on all the phones 👍”

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“Fair dinkum knowledge behind well priced, accurately described products. I'll be back!”

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“Super fast delivery and my iPhone was exactly as described. Only a few days into ownership but feel like buying refurbished though phonebot was a wise move”

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“Very good service Plz give discount next time i will going to buy one more phone”

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“Phonebot were recommended through a friend. They were helpful and feel they gave us a good product with a good price.”

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“Still have not received my purchase.I'm glad I didn't purchase a phone.”

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Hello Craig, Your order ws dispatched on 18th October via MyToll with the tracking ID MYTD838583.

“Fabulous customer service and repairs”

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(Reservoir) -

“Bought an expensive iPhone, and also screen protector and case from another shop. After two days I received an email that the order is canceled and money reimbursed! What a waste of time, hopes, and money for the screen protector and the case! Extremely disappointed is very soft to say.”

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“Phone in great condition and arrived within 2 business days. Repeat customer. Very happy.”

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“Was guaranteed that phone would have at least 85% battery capacity, it had way below this. I contacted company about this but they never replied. This company is a scam, stay away.”

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“Excellent service and quick delivery. Product exactly as described.”

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“Very good iphone, quick delivery Would recommend”

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“Its ok. I paid for overnight delivery - received my order a week later. The delivery company didn’t even show up the first time and they claiming the have. Didn’t leave a slip. Took me total of 4 phone calls have the phone redelivered. Shocking! Caught the delivery driver almost leaving this time - she didn’t even hop out of the car to see if I was home. I lost 3 days of work bc they needed signature and wouldn’t leave it without and failed to show up each time they promised. Told me to go pick it up at the depot. If I had a car, I would’ve went to the store and bought it myself and wouldn’t order it online. Completely shocking! The phone is good. This whole experience made me so frustrated that it’s kinda like “oh cool it’s here” took the excitement out of online shopping for me...”

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Phonebot is rated 4.6 based on 3,948 reviews