Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,946 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service”

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(Reservoir) -

“Recently bought an apple I5s from you (refurbished), the bloody thing doesn't work (no SIM card detected). I will be calling in tomorrow to sort it out.”

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Hello Paul, Apologies for the inconvenience. If the sim card is running fine in another phone, kindly send the phone back to us so our team can look into the issue and fix it. Our address is: Phonebot Shop A, 289 Broadway Reservoir 3073 Victoria Make sure to factory reset your device and disable passwords if any to avoid further inconvenience. IMPORTANT: Kindly include a note describing the problem to help our staff process your request asap. Cheers!

“Very thorough and extremely helpful.”

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(Reservoir) -

“Bought a refurbished iPhone 7 which has been great. New battery installed on pickup which was excellent. Smooth transaction.”

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“Prompt delivery. Very happy with the product.”

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“Great service. iPhone 7 A grade - as new condition thank you”

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“Second phone placed and received very quickly. Product is as new and very happy with it. Will definitely recommend Phonebot,”

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“Fantastic service and looks like a brand new phone, very satisfied.”

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“Arrived on time. Great looking phone. Like new. Working perfect. Thanks phone bot saved a Motsa.”

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“Please do not use TOLL in the future as i havn't received the phone yet. i haveing issuses with TOLL regarding the delivery.”

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“Awesome guys specially your prices 👍”

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“Good customer service, fast repairs”

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(Reservoir) -

“Very fast delivery!”

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“Guys were unbelievably helpful. The iPhone was perfect and ready to go with no issues. The price point was affordable and the service perfect.”

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“I am very happy with my purchasing from Phonebot. Extremely recommended.”

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“Phone was is good condition. Delivery was good”

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“Good service”

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(Reservoir) -

“2nd phone from phonebot,very happy with mine so brought one from the other half.super fast postage”

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“I am so very happy with my purchase and the quick delivery ,will be using Phonebot again and recommending this company highly .”

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“This place is absolutely amazing if you’re looking for a iPhone or Samsung and you want to buy a phone for a good price, warranty and doesn’t come with the possibility of being a stolen phone like you could buy off somebody posting an add. I HIGHLY RECOMMEND THIS STORE! Staff are always friendly and polite and accommodating to your needs. A+++”

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Phonebot is rated 4.6 based on 3,946 reviews