Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, phone met expectations - only reduced to four because package didn't include free screen protector as promised but otherwise the phone was in perfect working order.”

Helpful Report

“Such fantastic service and the phone we received was in as good as new condition, for half the price. Very happy customer!”

Helpful Report

“Very happy with the service. Have already suggested you as a place to use to my friends.”

Helpful Report

“With the COVID isolation ramping up I wanted to get my elderly mother connected to us via FaceTime so I needed a tablet. I received excellent advice and service and a really great iPad at a fantastic price. Very happy with them and can confidently recommend.”

Helpful Report

“They had what i needed quick service”

Helpful Report

“Phone arrived a day early in a nice box with new cable charger . Phone itself looks basically new - one small graze on corner and Tiny scratch on back, barely Noticed . Battery at 88% capacity which is pretty good . Came withscreen protector already fitted which is hard to get perfect so I was happy , and in a nice black slimline case . Happy with my purchase !”

Helpful Report

“Great service”

Helpful Report

“very good helped heaps”

Helpful Report

“It is only early days (phone came three days ago) but the phone was delivered quickly, excellent condition, battery life great. No complaints thus far.”

Helpful Report

“Good and fast delivery. Product is same as the description. Highly recommended.”

Helpful Report

“Excellent seller, thank you for supporting us during the difficult time.”

Helpful Report

“Great product as described was delivered super quickly. A pleasure to deal with. Very Happy.”

Helpful Report

“Very happy with the product and delivery was much faster than expected. Would recommend to anyone for a hassle free experience”

Helpful Report

“Service as expected, engaged sales person who offered options as requested. New charger provided.”

Helpful Report

“Friendly service, good price and good quality phone. Bought an iPhone 7 for my daughter and it came with a free case and glass screen protector. Very satisfied!”

Helpful Report

“Very good service”

Helpful Report

“Normal order, everything went as planned. Surprisingly processed my order on the weekend so it could be shipped ASAP on the next business day.”

Helpful Report

“Good service”

Helpful Report

“Prompt delivery, product is as described and working well.”

Helpful Report

“Phone arrived quicker than expected. Grade B phone definitely in much better condition than description.”

Helpful Report

Phonebot is rated 4.6 based on 4,067 reviews