Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,380 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Everything was great just delay in delivery”

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“Nice products”

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Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Good service, phone seems good! Time will tell, ask me in 6 months.🙂”

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“Product arrived as ordered but come with no standard accessories”

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“the support answers my questions in promptly manner. thanks support.”

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“Came quickly and is of good quality as stated”

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“This is the first Smartphone I have owned and I find it easy to use.”

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“Phone works well, disappointed with the battery, needs charging every day”

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“Very efficient would recommend this site to my friends”

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“Great price, fast delivery. After a small hicup with my product the seller handled the problem fast and no fuss. Would buy from here again.”

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“Helpful, pleasant people.”

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“Fast postage good description easy to deal with”

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“After previous review, we have been contacted by the company and provided with expedited service”

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“I found that there were two connectors for recharging the phone, but there was not one with a USB on one end and a smaller one for the phone. Therefore, I can't download all the information from my old phone that is stored in my computer. Could I please obtain a USB connector???”

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“Iphone received has unrecognised battery issue”

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“Purchase was of an Apple iPhone 8 (256GB) (Grade A). Problems with a faulty keypad. Returned for assessment and necessary repairs. Ultimately phone was returned in a serviceable condition. Satisfied with the result.”

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Thank you for choosing Phonebot for your recent order! We appreciate your review regarding sharing the experience with our iPhone 8. However, it seems to be a little incomplete because you have posted till the diagnostics were sent to you, but you never posted what happened next, because we remember and also the data shows that your device was recalled, tested and sent back to you. Incidents like this are very common in the retail industry of cellphones, where sellers just hide away or vanish out when they are reached by a customer with a complain, regarding their products. But unlike others, Phonebot took your claim with wide arms open and will be standing at your bank for the complete span of the warranty provided on the sold item. Therefore, we request you to freely get back to us, in case of any further problems with the product, that we have sold and we expect you to be kind enough to revise this review to atleast four or five stars. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“The item bought was as advertised and a good price. It also arrived on time.”

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“Happy with the product! Emails need to be better formatted, and confirmation of purchase email had me worried about it being a scam, but phone arrived! Perfect condition as described Very happy thank you”

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“Easy to use. Phone arrived as described & on time”

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Phonebot is rated 4.6 based on 3,380 reviews