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Phonebot Reviews

4.6 Rating 3,361 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered what they advertised within a reasonable time frame- would use them again.”

“Arrived really fast, the only problem was the screen protector was not put in properly with a huge bubble so I will have to replace it”

“The phone I purchased through afterpay is working really well although I have only had it for a few days. I have no problems with it as yet. Thanks”

“Good service”

“I was recommended this site by a friend. Really good value for money. I bought an iPhone 11 in like new condition, didn't ship very fast like it originally said it would but overall works great. Don't think I'll have any issues in the future with this product. Comes ready to set up as well so would highly recommend if not looking to spend needlessly in a brand new phone. Even comes with a standard case!”

“I am very pleased with my phone, but don't know what else to write at this stage as I haven't purchased from Phonebot before. I am hoping the battery is going to last a long time as it did'nt on my old Samsung Galaxy S7 phone.”

Thank you for choosing Phonebot! Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. Also, if the battery drains fast, please contact us via an email and we would be glad to assist you. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Delivery time good .condition of both phones very good no scratches or marks.Both work OK so far.”

Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“It's not to bad”

Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I had an issue with my order but was easily resolved. Good customer service!”

Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Good site. Good job”

Thank you for choosing Phonebot! Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Phone is great”

Thank you for choosing Phonebot! We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“So far so good with iPhone 12 mini! It did take some time to arrive and I couldn't open the SIM tray at first, but managed to in time (it had something stuck inside from cleaning or other). But so far, it works great otherwise and in great condition for a used, refurbished phone!”

Thank you for choosing Phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Happy with service and quality of refurbished phone, the only issue is the charging cord can be a bit temperamental.”

“More than happy with the quick delivery.”

“Very happy with the service. Phonebot has a thorough process checking customer details and assuring that each customer receives what they ordered. My order arrived before due date. ;-)”

“Good quality.”

“Product was everything it said it was. Postage was poor. Paid extra for overnight and received it 8 days later.”

“Great phone, fast shipping. An issue with a charger cable was resolved quickly and without fuss.”

“I have been very happy with the i-phone I bought from Phonebot”

“Phone arrived within the lime frame stated and the phone was as expected”

Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

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Phonebot is rated 4.6 based on 3,361 reviews