Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,360 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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“Phone is as advertised. case is better than I imagined also. Great service, price and ease of purchase.”

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“Didn’t arrive with promised extra of phone case”

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“Online purchase 101 Excellent phone at reasonably good price No need to communicate = no fuss, no mess, no hassle”

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“These guys were ready to deal with, the phone arrived quickly and in fantastic condition. I'm really pleased with my purchase. And am hoping for great after purchase support if ever required.”

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“Received the AW4 in mint condition, like new as advertised. Shining and lovely charming. Lets see how it works, at the moment, apple watch is working seamlessly. Thanks Phonebot.”

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“I am happy with the service”

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“Fast shipping despite the pandemic. But really wonder if it’s genuine product cos the packaging was dubious and no Apple logo or Apple packaging at all.”

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“Pretty good service. Unfortunately the wrong charging cord was with my phone but I believe this is being rectified. Last phone I ordered came with in two days from them so I was alittle disappointed when this took longer. Can not fault the customer service staff and the phone is just as described.”

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“Quick delivery, phone in great condition as advertised. Was a little tricky to get a hold of customer service, but this was during lockdown so understandable.”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Very great phone the note 10+ is. Very happy with it”

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Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Buying was hassle free. I changed my mind and bought a phone with a bigger screen, after paying for an A40. No fuss in exchanging the phone. The new phone has been working well so far. I expect to run smoothly for a few years.”

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“Good communication throughout and reliable service.”

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“Delivery time was somewhat delayed, phone look great like new, so far so good.”

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“Well done. What I wanted has been provided by Phonebot.”

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“good price and service, arrived ahead of time. although I didn't get the cover I wanted with the phone I purchased. Its ok but when I tried to sort it out with support I had bizarre answers - maybe an AI”

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“Service a little slow due to current Covid problems but no complaints.”

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“Great service”

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“Phone came as described and in good time. It would have been good to have a sim removal tool”

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“My Samsung Gs10e in flamingo pink looks immaculate, pristine but I haven't used it yet. I asked a lot of questions prior to and just after purchase to clarify the description ratings of refurb phones and staff fairly quickly and faithfully responded although some gave more informed answers than others! There are a number of methods available to contact Phonebot. I paid more for the phone I wanted from Phonebot because I didn't find any worrying feedback about the company. I feel assured that customer support is available should I require it for any reason.”

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Phonebot is rated 4.6 based on 3,360 reviews