Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,714 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are friendly and very helpful and their products are topnotch!”

Helpful Report

(Reservoir, 3073) -

“Phone condition was exactly as described. Perfect and thank you.”

Helpful Report

(Reservoir, 3073) -

“Good service arrived very well packed.”

Helpful Report

(Reservoir, 3073) -

“Great website, great prices and I'm very happy with my new phone!”

Helpful Report

(Reservoir, 3073) -

“Phone is in great condition as described- the post office was a bit slack with delivery but …”

Helpful Report

(Reservoir, 3073) -

“Quick, simple and easy. They made contact to confirm the items that I ordered as the phone was a iPhone 12mini but I had ordered a cover for a iPhone 12 so handy to find out prior to receiving.”

Helpful Report

(Reservoir, 3073) -

“Good service. great Samsung phone delivered on time.”

Helpful Report

(Reservoir, 3073) -

“Wonderful customer service can't fault the quality and speed of the service I received. The iphone is fantastic. They offered ongoing support and repairs if needed. Would highly reccommend PhoneBot.”

Helpful Report

(Reservoir, 3073) -

“Easy to use website and super quick delivery. The quality was fabulous.”

Helpful Report

(Reservoir, 3073) -

“Very fast delivery. There is a single tiny unnoticable mark on the screen. Works as expected and the phone is in good condition.”

Helpful Report

(Reservoir, 3073) -

“Nice phone & quality for the price!”

Helpful Report

(Reservoir, 3073) -

“Phonebot gave wonderfully prompt service and even included a phone protector at no cost! The iPhone I bought is superb, a new phone in every respect.”

Helpful Report

(Reservoir, 3073) -

“I love my new phone, and I love Phonebot's sustainability ethic.”

Helpful Report

(Reservoir, 3073) -

“Great service, ordered late on a Friday afternoon, arrived in Sydney Wednesday. S22 phone is 'like new' as described.”

Helpful Report

(Reservoir, 3073) -

“This is the third iPhone I’ve purchased from Phonebot and as a return customer I’m very happy. The products are great, communication excellent and delivery times are very short. Highly recommended”

Helpful Report

(Reservoir, 3073) -

“Excellent online service and fast. Happy to use this company in future purchases.”

Helpful Report

(Reservoir, 3073) -

“Prompt and excellent service. Supplied product and its condition were eactly as described.”

Helpful Report

(Reservoir, 3073) -

“Easy to navigate website with comprehensive details of phones. Had my phone delivered on time and it was exactly as advertised. Have bought from Phonebot previously and will do so again.”

Helpful Report

(Reservoir, 3073) -

“Super happy with service,delivery and of course phone 😊 Purchased Samsung S24 Ultra (as new) and have not been disappointed. Highly recommend company & will definitely purchased from again in future.”

Helpful Report

(Reservoir, 3073) -

“𝑰 𝒋𝒖𝒔𝒕 𝒘𝒂𝒏𝒕𝒆𝒅 𝒕𝒐 𝒍𝒆𝒂𝒗𝒆 𝒂 𝒓𝒆𝒗𝒊𝒆𝒘 𝒕𝒐 𝒕𝒉𝒂𝒏𝒌 𝑽𝑰𝑷𝑬𝑹𝑯𝑨𝑪𝑲𝑵𝑨𝑻𝑰𝑶𝑵 𝒇𝒐𝒓 𝒕𝒉𝒆𝒊𝒓 𝒓𝒆𝒂𝒍 𝑮𝑷𝑺 𝒍𝒐𝒄𝒂𝒕𝒊𝒐𝒏 𝒕𝒓𝒂𝒄𝒌𝒊𝒏𝒈 𝒇𝒆𝒂𝒕𝒖𝒓𝒆. 𝑰 𝒘𝒂𝒔 𝒂𝒃𝒍𝒆 𝒕𝒐 𝒄𝒍𝒐𝒔𝒆𝒍𝒚 𝒎𝒐𝒏𝒊𝒕𝒐𝒓 𝒕𝒉𝒆 𝒍𝒐𝒄𝒂𝒕𝒊𝒐𝒏 𝒐𝒇 𝒎𝒚 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒕𝒓𝒖𝒄𝒌𝒔 𝒖𝒔𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒕𝒐𝒐𝒍. 𝑰𝒕 𝒆𝒍𝒊𝒎𝒊𝒏𝒂𝒕𝒆𝒅 𝒕𝒉𝒆 𝒏𝒆𝒆𝒅 𝒇𝒐𝒓 𝒄𝒐𝒏𝒔𝒕𝒂𝒏𝒕 𝒄𝒂𝒍𝒍𝒔 𝒐𝒓 𝒎𝒆𝒔𝒔𝒂𝒈𝒆𝒔 𝒕𝒐 𝒎𝒚 𝒅𝒓𝒊𝒗𝒆𝒓𝒔, 𝒕𝒉𝒂𝒏𝒌𝒔 𝒕𝒐 𝒊𝒕𝒔 𝒈𝒆𝒐𝒇𝒆𝒏𝒄𝒊𝒏𝒈 𝒇𝒆𝒂𝒕𝒖𝒓𝒆, 𝒘𝒉𝒊𝒄𝒉 𝒔𝒆𝒏𝒅𝒔 𝒓𝒆𝒂𝒍-𝒕𝒊𝒎𝒆 𝒏𝒐𝒕𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 𝒘𝒉𝒆𝒏 𝒅𝒓𝒊𝒗𝒆𝒓𝒔 𝒆𝒏𝒕𝒆𝒓 𝒑𝒓𝒆𝒅𝒆𝒇𝒊𝒏𝒆𝒅 𝒂𝒓𝒆𝒂𝒔. 𝑰 𝒘𝒂𝒔 𝒔𝒆𝒂𝒓𝒄𝒉𝒊𝒏𝒈 𝒇𝒐𝒓 𝒂 𝒕𝒐𝒐𝒍 𝒕𝒉𝒂𝒕 𝒄𝒐𝒖𝒍𝒅 𝒉𝒆𝒍𝒑 𝒃𝒐𝒐𝒔𝒕 𝒎𝒚 𝒄𝒐𝒎𝒑𝒂𝒏𝒚'𝒔 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚, 𝒂𝒏𝒅 𝑽𝑰𝑷𝑬𝑹𝑯𝑨𝑪𝑲𝑵𝑨𝑻𝑰𝑶𝑵 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒆𝒙𝒂𝒄𝒕𝒍𝒚 𝒘𝒉𝒂𝒕 𝑰 𝒏𝒆𝒆𝒅𝒆𝒅. 𝑾𝒊𝒕𝒉 𝒅𝒂𝒚-𝒕𝒐-𝒅𝒂𝒚 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒆𝒔 𝒃𝒆𝒊𝒏𝒈 𝒆𝒔𝒔𝒆𝒏𝒕𝒊𝒂𝒍 𝒕𝒐 𝒎𝒚 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔, 𝑰 𝒉𝒂𝒅 𝒕𝒐 𝒑𝒓𝒐𝒗𝒊𝒅𝒆 𝒊𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍 𝒄𝒆𝒍𝒍 𝒑𝒉𝒐𝒏𝒆𝒔 𝒕𝒐 𝒎𝒚 𝒆𝒎𝒑𝒍𝒐𝒚𝒆𝒆𝒔 𝒇𝒐𝒓 𝒄𝒍𝒊𝒆𝒏𝒕 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏. 𝑻𝒉𝒊𝒔 𝒕𝒐𝒐𝒍 𝒂𝒍𝒍𝒐𝒘𝒆𝒅 𝒎𝒆 𝒕𝒐 𝒓𝒆𝒎𝒐𝒕𝒆𝒍𝒚 𝒎𝒐𝒏𝒊𝒕𝒐𝒓 𝒕𝒉𝒆𝒊𝒓 𝒔𝒄𝒓𝒆𝒆𝒏𝒔 𝒂𝒏𝒅 𝒂𝒄𝒕𝒊𝒗𝒊𝒕𝒊𝒆𝒔 𝒘𝒊𝒕𝒉 𝒐𝒏𝒆 𝒔𝒐𝒇𝒕𝒘𝒂𝒓𝒆 𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏, 𝒔𝒂𝒗𝒊𝒏𝒈 𝒎𝒆 𝒎𝒐𝒏𝒆𝒚 𝒘𝒉𝒊𝒍𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒏𝒈 𝒕𝒉𝒆 𝒓𝒆𝒔𝒖𝒍𝒕𝒔 𝑰 𝒆𝒙𝒑𝒆𝒄𝒕𝒆𝒅. 𝑭𝒐𝒓 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒉𝒂𝒄𝒌𝒊𝒏𝒈 𝒔𝒆𝒓𝒗𝒊𝒄𝒆𝒔 𝒍𝒊𝒌𝒆 𝒕𝒉𝒊𝒔, 𝒄𝒐𝒏𝒕𝒂𝒄𝒕 **𝑽𝒊𝒑𝒆𝒓 𝑯𝒂𝒄𝒌 𝑵𝒂𝒕𝒊𝒐𝒏**. 𝑻𝒉𝒆𝒚 𝒑𝒓𝒐𝒗𝒊𝒅𝒆 𝒄𝒖𝒕𝒕𝒊𝒏𝒈-𝒆𝒅𝒈𝒆 𝒕𝒐𝒐𝒍𝒔 𝒕𝒐 𝒆𝒏𝒉𝒂𝒏𝒄𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚, 𝒎𝒐𝒏𝒊𝒕𝒐𝒓 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔, 𝒂𝒏𝒅 𝒆𝒏𝒔𝒖𝒓𝒆 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒓𝒖𝒏𝒔 𝒔𝒎𝒐𝒐𝒕𝒉𝒍𝒚. 𝑹𝒆𝒂𝒄𝒉 𝒐𝒖𝒕 𝒗𝒊𝒂 [𝑽𝑰𝑷𝑬𝑹𝑯𝑨𝑪𝑲𝑵𝑨𝑻𝑰𝑶𝑵@𝒈𝒎𝒂𝒊𝒍.𝒄𝒐𝒎]. &. (𝑽𝒊𝒑𝒆𝒓𝒉𝒂𝒄𝒌𝒏𝒂𝒕𝒊𝒐𝒏.𝑶𝑹𝑮). 𝑾𝒆𝒃𝒔𝒊𝒕𝒆… --- 𝑶𝑹 𝑺𝒆𝒏𝒅 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒕𝒐 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑: ‪+𝟒𝟒 𝟕𝟒𝟎𝟒 𝟐𝟑𝟔𝟐𝟏𝟎”

Helpful Report

Phonebot is rated 4.6 based on 3,714 reviews