Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“service was good.”

Helpful Report

Thank you for choosing Phonebot! We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I'm very happy with the phone. Not so happy that it didn't arrive factory reset & it wouldn't let me transfer my data via Samsung Switch & I had to purchase a $5 app from Google playstore to transfer all data from my old phone. That said it is a good phone & arrived earlier than expected.”

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“Delivered on time.”

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“Very happy with product. Not the length of time for delivery though. I paid for express delivery and it took 10 days to arrive.”

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“Love this company”

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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Everything was great just delay in delivery”

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“Nice products”

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Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Good service, phone seems good! Time will tell, ask me in 6 months.🙂”

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“Product arrived as ordered but come with no standard accessories”

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“the support answers my questions in promptly manner. thanks support.”

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“Came quickly and is of good quality as stated”

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“This is the first Smartphone I have owned and I find it easy to use.”

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“Phone works well, disappointed with the battery, needs charging every day”

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“Very efficient would recommend this site to my friends”

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“Great price, fast delivery. After a small hicup with my product the seller handled the problem fast and no fuss. Would buy from here again.”

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“Helpful, pleasant people.”

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“Fast postage good description easy to deal with”

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“After previous review, we have been contacted by the company and provided with expedited service”

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“I found that there were two connectors for recharging the phone, but there was not one with a USB on one end and a smaller one for the phone. Therefore, I can't download all the information from my old phone that is stored in my computer. Could I please obtain a USB connector???”

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“Iphone received has unrecognised battery issue”

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Phonebot is rated 4.6 based on 4,073 reviews