Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,816 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with product and service.”

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“Fast delivery and great product”

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“Phone received within a couple of days. Works well. Tnx”

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“I have brought a couple of phones now and have been Good quality”

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“Great service”

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“Hi there, Excellent service. The rating given is good only due to return trip to pick up old parts forgotten by you. Otherwise Excellent. Thank you very much.”

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“Phone works well. In very good condition. Took a few days to arrive.”

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“Phone was it great condition but was really late with my tracking number ended up having to chase it up but they sorted it out within a few hours”

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“Extremely quick delivery. I bought 2 x iPhone 7 grade As and they were both great. Very happy with my purchase.”

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“satisfied after harry"fixing”

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“Great service and fair price, although the charger I was given was a Motorola, not pixel charger and was lightly scratched.”

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“The guys were helpful and nice. I was unable to pay on the website, I tried for 2 days . The last person I spoke on the was trying to help me even he couldn’t get it work .I would like to purchase another phone I tried again still didn’t work.”

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Thank You for choosing Phonebot for your recent order. We are sorry to learn about the problem faced by you. We will be calling you back to make sure that we take you through the online ordering process. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Prompt delivery. Easy transaction”

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“The seller was very slow to get back and lots of confusion with my account and payment but the Harry? (Sorry forgot the name) sorted it out was very very helpful so thanks mate”

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“A-grade refurbished iphone was like new with the exception of a slightly temperamental charging port”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au

“Product in perfect condition and arrived in quick time”

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“Quick service. Good quality product - arrived quickly.”

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“purchased a used ipad mini, arrived within 5 days, a few minor scratches on the back otherwise in great condition very happy with my purchase will definitely recommend to anyone wanting to purchase an ipad mini and not spend a fortune.”

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“Phone ordered was a grade Speaker not best Two spots on screen Picked up due to delay”

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“Fast delivery”

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Phonebot is rated 4.6 based on 3,816 reviews