Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really happy with my new phone. It's been a week that I got it. The only problem was that when I ordered it, I chose to pick it up myself and because they didn't prepare it on time I went there twice. I guess this is normal during Christmas holidays.”

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“i am reasonably happy with phone and service except when i phoned the previous day i was told that that person i spoke to would swap everyyhing from my old phone to my new onebut on the day of purchase i was told they could Not do sothe best they could do was download smart switch”

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“Good product, very rapid postage/delivery after purchase”

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“Fast shipping, free professionally applied screen protector, and free case. However, the wrong case was sent to me.”

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“Great service, however it was very busy and the sales assistant could have used with some help”

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“Very easy guys to deal with. Knew what I wanted and they provided a few options. Cheers”

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“Very prompt delivery and the phone is in excellent condition.”

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“Air pod pro nice product good service , you should go to a Apple store first to check if they fit in your ears first”

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“Satisfied with my phone as delivered; not enchanted that the deliverer was so quick to assume I wasn't home that I had to go to the depot - I understand the pressure and the time taken was much less than I had expected. The tracking app was not entirely successful - needs work.”

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“Brilliant service as I had a few questions about the product I was buying. Also very quick shipping! Would recommend buying from this site!”

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“They were very quick to respond to my questions when i was buying the Apple airpods gen 2. The website was very easy to navigate and make payment.”

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“great conidition but battery life 93”

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“Product quality is so far so good. Ordering process was easy, the delivery took longer and the tracking was a bit funny but it’s arrived safe and sound.”

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“A great price. Phone arrived VERY quickly. In 3 days when items/parcels via post have been taking 3-4 weeks! Phone as advertised, although it came with an overseas power plug, but an adaptor was included in the package.”

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“Charger wasn't really good”

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“Accurate description of final product that arrived. Postal delay reduced rating by 1 star on this occasion”

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“Good packaging, fast delivery and loved the accessories however the phone glitches sometimes.”

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“All good except for a delay in dispatching the phone.”

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“Very quick delivery. Phone living up to description so far. Nice cover & screen protector provided. Thanks”

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“phone has a couple of small issues great packaging quick service”

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Phonebot is rated 4.6 based on 4,073 reviews