Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“purchased a used ipad mini, arrived within 5 days, a few minor scratches on the back otherwise in great condition very happy with my purchase will definitely recommend to anyone wanting to purchase an ipad mini and not spend a fortune.”

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“Phone ordered was a grade Speaker not best Two spots on screen Picked up due to delay”

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“Fast delivery”

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“They’re are few misunderstandings but overall they address the issues.”

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“no equipment to open phone. useless otherwise. But sent me all equipment urgently, were polite, and offered lots of assistance with promise of ready help at anytime. Nice to speak with them.”

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“It looks ok outside. Used a few days no problem. Not sure it will last for how long.”

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“Communication was good however oversight with ordering - there was a delay however communicated it well.”

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“Phone arrived as described, battery was 100% health, phone is in good working condition, very little evidence of previous use.”

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“prompt no dramas”

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“Thank U for your service I enjoy your products sold to me”

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“Love the phone, arrived super quick. Even came with a case which I wasn't expecting”

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“Extremely happy with my purchase”

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“VERY SATISFIED”

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“I am very happy with the phone i purchased from phonebot it looks good and is working fine”

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“Fast service. Easy to deal with. Happy with the phone! Have purchased twice from this company l”

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“My purchase (Android Phone) arrived on-time and in the condition advertised but the charging cable supplied was the the wrong one. I emailed and asked for a correct cable to be sent to me. Phonebot replied that a replacement cable would be sent and it was about 1 week later. Very happy.”

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“They're keen to help is things go awry.”

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“Simple easy purchase, will buy again.”

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Thank You for choosing Phonebot. We are always happy to serve you. It is our goal that you are always happy with what you bought from us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“good decision”

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Thank You for choosing Phonebot for your recent order!! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“It's just flawless cosmetically, battery backup should have been better even if compared to budget mobile phones.. Overall satisfied..”

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Phonebot is rated 4.6 based on 4,073 reviews