Pizza Hut Reviews

1.96 Rating 162 Reviews
22 %
of reviewers recommend Pizza Hut

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Anonymous  // 01/01/2019
Ordered pizza hut delivery from Mansfield via their website and was told on the page that they had received my order. Called them to change my order for them to tell me they never received it! Checked my bank and saw the amount was in pending transactions so I called customer services to say that they had took my money but I had no food and was advised there was a system error and it will take 10 to 15 working days for my money to be back in my account! If I hadn't have rung the local pizza hut id of still been sat here waiting for my food! Tried to call customer services back 5 times and line kept going dead! Should have gone to dominoes
Don't ever order pizza hut delivery!
Posted 1 year ago
The two lovely ladies in the great western road retail park Pizza Hut where so great today, wonderful customer service dealing with my fussy toddler and her love or corn on the cob.
Posted 1 year ago
Ordered twice, returned wrong/undercooked twice, refund agreed twice, refund not paid twice. Still remains so.

Everything wrong with the Maidenhead store. Cannot be bothered to cook the food properly, Manager is the rudest most arrogant angry man. They steal your money by not giving it back. Honest to God I do not understand how pizza hut survive this kind of franchisee. It must impact on the good ones. Receivers coming soon I think. If I had a franchise id think of selling quick.
Posted 1 year ago
3 weeks after visiting your resteraunt in Weston super mare i receved a £60 parking ticket for using there car park and when you phone up to query it the brain dead morons on the phone don't give a toss last time i will ever use there resteraunts total twats
Posted 1 year ago
I keep getting texts and emails from Pizza Hut.
I never had a pizza from them.
They ate a ball ache.
Very hard to unscribe from something zi never subscribed to.
Posted 1 year ago
All because my first time on and I'm trying to sign up to get points to order free pizza this app is so frustrating every time I put my order in I hit what kind of crust I like then it's strolls all the way back to the top instead of the next park down then I have to stroll back down to the next part then choose again what I like then after I choose then it goes all the way back up to the top again this is fostering so I said f*** it I left they're not getting my money because this is stupid not my problem so I went somewhere else and I will never go back to Pizza Hut again because of this issue not my problem this is a Pizza Hut problem and when I call Pizza Hut store they couldn't even stick up for me as a customer and there's nothing they can do well f*** off and suck my dick real talk not happy
Posted 1 year ago
OMG!!! I ordered pizza on the website at around 9pm and received a message saying the site server was down and that the order did not go through. Ordered over the phone, received it - ate it, and got a call again at 11:45pm (when already asleep) that there’s another pizza delivery boy waiting outside the house!!!

Not only did they mess up my online order and wake me up from my sleep, they also tried to convince me that I had to pay for it???
Posted 1 year ago
I have been a customer of Pizza Hut for many years and loved their pizzas from the stringy cheese to the tomato sauce and the delicious dough.
Last night my son and I went to fourt Kinnaird pizza hut for our tea and I was so disappointed. The recipe has changed! There was.very little tomato sauce and dough was very dense and chewy. To be honest I have had better pizza from a Supper Market. What has happened Pizza Hut?
Posted 1 year ago
the cooked dough is very dry and absolutely tasteless. The cheese is certainly not mozzarella cheese. The cheese on the pizza is absolutely tasteless. I would not be surprised if the cheese used is synthetic.

What happened to pizza hut. When I lived in South West London some 3 years ago, pizza hut produced the most delicious pizza with sizzling hot mozzerlla cheese whatever variety of pizza you chose.

Now it is not worth the money charged for it.

Absolutely disgusted!

Posted 1 year ago
had a pizza tonight it was disgusting over baked but chewy garlic salt was everywhere including piled in the bottom of the box
waited longer for it would at least expect edible and im missing the dips wont be making that mistake of ordering from here again and the delivery driver doesnt help sell it either
Posted 1 year ago
Not very happy just had a delivery Texas barbecue no taste at all think they forgot the sauce veggie Dupree was ok
Posted 1 year ago
I placed an order online after I saw the Pizza Hut advert. I placed an order for a Large Create your own Pizza and a medium Gluten Free Veg Supreme. Once the order was placed the time estimated for delivery was 25-30 minutes. 40 minutes later I realised the pizza hadn't arrived but thought that's ok I can get £10 off the next order as advertised. I called the restaurant the pizza was ordered from and was told to pick this up with customer services as they can be busy and are currently busy. My pizza also resembled a flatbread which was not 8 slices, maybe 6. I queried why my pizza was a flatbread with the restaurant and was told there are no slices when it comes to Gluten Free, they use a different dough and make it as they can. This certainly isn't made clear when ordering online so £13.99 is a silly price to pay for a piece of flatbread. The pizzas were also not piping hot but barely lukewarm. Conveniently when I tried to call customer services, they were receiving a high volume of calls. Our order was placed with Derby Uttoxeter. I will stick Dominos going forward, at least they keep their word.
Posted 1 year ago
What happened to Pizza Hut????? Years ago It used to be the best pizza ever ☹️, I went yesterday to the Pizza Hut in Brighton Marina with my children what a disappointment, I was fighting to find a taste on the pizza and the chicken wings horrible, I would gladly come and season it for you, it’s was horrible £60 gone into waste 🥴, disappointing is beyond what I m feeling, whatever you guys changed it’s not working., bring back the old taste 😭, bring back the old Pizza Hut, won’t be returning for sure, this is my second time being disappointed ☹️
Posted 1 year ago
My pizza arrived cold and without any dip
Normally it’s delivered with one dip when I called I was told it’s extra
Posted 1 year ago
Went to the one in Farady Business Park where the staff are always friendly. Got 2 pizzas and sides which remained bad. There is no mium just thin and thick bases. I had had a thin base veggie which taxted like meat and really salty. Other thick base also unfinished because of taste which was also salty and hardly any meat. The pickled jalepinos were nasty. I would have thought a veggie pizza would have more veg than onion and papper, which is on virtually every pizza. I will not be going back any time soon. Pizzahut does not deliver.
Posted 1 year ago
Went to Lisburn for buffet night- very disappointing . Had to repeatedly ask when pizza would be available- appeared to be limited to 1/2 skinny pizza each, no pasta and basic tasteless salad. Pathetic. Not recommended.
Posted 2 years ago
Bad online customer service. I ordered food and it never came. Horrible people who don’t answer the phone. Sucks. Never ordering again. Dickheads
Posted 2 years ago
Went to pizza hut in Plymouth on bottom of town r pizza was cold rude staff manger didn't give a dam had r pizza before r starter so pizza was cold waiting 20 min to be seen not going back again with r customer
Posted 2 years ago
The Twitter support was polite after my problem.
Posted 2 years ago
Failed yet again! Poor service and it’s always “traffic was bad”. 45 minutes late in delivering a pizza 6 miles away for a group of 11 years old birthday party..not acceptable Pizza Hut Shinfield, Reading. I won’t be making that mistake again!
Posted 2 years ago
Pizza Hut is rated 1.96 based on 162 reviews